Senior Operations Manager, Kaiyo
Office located in Teterboro, NJ
Sustainable used furniture marketplace
Job no longer available
Sustainable used furniture marketplace
21-100 employees
Job no longer available
Office located in Teterboro, NJ
21-100 employees
Company mission
To be the one stop shop for pre-loved furniture
Role
Who you are
- Our ideal candidate is a quick learner who is comfortable with change and the fast-paced, ever evolving nature of a high growth environment
- Bachelor’s Degree and 5 to 7+ years of progressively responsible experience in operations and warehouse management
- Exceptional proven leadership ability, preferred history of managing large teams
- Diverse approach to problems coming up with creative solutions as well as ability to create frameworks to increase effectiveness and efficiency
- Standard work schedule may include Saturday and/or Sunday
- Comfortable with occasional long hours
- Excellent verbal and written communication skills
- Ability to multitask with excellent time management and organization skills
- Desire to work in a fast paced, high growth environment and data-driven environments
- Proficiency in software skills (Slack, Email, Excel, Word, Logistics platforms, etc.)
What the job involves
- We are seeking a leader of leaders for the Senior Operations Manager role to manage day to day operations, and be part of setting goals through the OKR framework and leading the Teterboro, NJ facility to accomplish those goals by developing the team
- The Senior Operations Manager will be reporting directly to the Director of Operations at our Teterboro, NJ facility
- The candidate will have a diverse set of responsibilities, will be working with other operations managers and company leaders, and direct the work of supervisors and associates in the warehouses and on the field
- You will have opportunities to learn new skills from our team of experienced professionals
- Ensuring that the overall day-to-day process and logistics operations run smoothly
- Directing the work of operations associates and supervisors, demonstrating awareness and empathy of their strengths and weaknesses
- Cultivating a culture of respect and professionalism by example, by providing formal and informal feedback and re-training where necessary
- Monitoring and improving team performance, correcting course or changing plans if necessary to meet goals
- Ensuring self and team's routine daily tasks and checklists are being completed and performing random quality checks
- Manage Key Performance Indicators (KPIs), career development, and performance processes for transportation team, with specific emphasis on identifying, developing, and retaining talent
- Analyze performance trends and make changes to uplift the overall performance of safety, quality and productivity for the building
- Work with senior leadership in setting goals based on OKR framework and develop strategies to accomplish those goals
- Training and mentoring operations managers and supervisors
- Develop, utilize and obtain expert level proficiency in daily operations reporting, interpreting results into meaningful action
- Lead on numerous improvement projects (KAIZEN) aimed at streamlining activities
- Assisting with developing new processes and providing insight and feedback to help move the company forward
- Ensure safety and security procedures are effectively communicated and adhered to
Our take
Kaiyo’s online marketplace for used furniture taps into the rising popularity of the circular economy in a bid to reduce environmental damage. With furniture representing one of the world’s biggest causes of waste, Kaiyo’s model helps reduce landfill while allowing people to source sustainably-made, high quality used furniture at a lower cost.
Though it’s been active since 2014, when it was known as furnishare and focused on furniture rental, Kaiyo’s rebrand and shift to a second hand marketplace have seen the company grow rapidly over the last few years. One unique feature that’s making it popular with sellers is that they can cash in on items immediately by selling directly to the platform, rather than waiting for them to sell to another buyer.
Given the fact that the second hand furniture market is expected to almost double in value over the next few years, Kaiyo’s prospects for further growth look good. The company is moving into new verticals such as providing resale as a service to retail partners, allowing them to resell their surplus inventory and reduce waste while clearing warehouse space for new items. As circularity is increasingly important to both businesses and consumers, Kaiyo is well poised for its next stage of growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2022
$18m
SERIES B
May 2021
$5m
EARLY VC
Total funding: $25.1m
Company benefits
- Free dental, vision, life, and long-term disability insurance
- 401k with a 4% company match
- 25% off purchases on kaiyo.com
- Gym reimbursement
Company HQ
Lenox Hill, New York, NY
Leadership
Alpay Koralturk
(CEO)Former VP of Strategy at luxury fashion ecommerce startup Moda Operandi, Sales & Trading Analyst at J.P. Morgan. Before founding Kaiyo, co-founded and was CEO of mobile gaming studio Gram Games.
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