Channel Account Manager, 8x8
Contact Center
$203.6-254.5k
More information about location
Cloud-based business communications platform
Job no longer available
Cloud-based business communications platform
1001+ employees
Job no longer available
$203.6-254.5k
More information about location
1001+ employees
Company mission
8x8's mission is to empower workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter.
Role
Who you are
- 5+ years’ of related experience in the Channel with Channel Partners
- Proven success of building strong relationships and partnerships
- Advanced understanding of company’s telecommunications products and network capabilities
- Minimum of intermediate understanding of company financial measures and advanced understanding of telecommunications industry and indirect sales model
What the job involves
- The Channel Account Manager (CAM) is part of the Indirect Channel sales organization and is responsible for sales and revenue growth in a geographic territory which includes designated Regional Partners, Sub-agents and branches of National Partners
- Our Channel Account Managers are expected to use consultative and strategic selling skills along with a strong understanding of the CCaaS industry to consistently achieve quota attainment as assigned by management
- They are also expected to develop highly productive reseller and referral partner relationships so that partners become self-sufficient in marketing and selling our products
- Discover and manage sales opportunities with all designated Partners in region, providing accurate and updated sales funnel with current status
- Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements, in Salesforce
- Manage and execution of Partner planning document
- Develop territory plan, including documenting recruiting strategy
- Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities
- An in-depth knowledge of the features and benefits and requirements of all Alliances routes to market and the ability to articulate it to Partners along with the value proposition
- Assist Partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources
- Train partners on product, processes, and effective sales techniques
- Escalate any pricing, SLA or other issues as needed
- Coordinate Partner access to Sales Engineering, Field Marketing and overlay resources as appropriate
- Disseminate all communications and announcements
- Coordinate local Partner participation in events and training
- Drive product and promotions and programs
- Attend Shows and conference calls, as designated by management
- Read all communications and maintaining a high level of knowledge on all products, programs and promotions
- Recruitment of partners in territory into partner program
Our take
A publicly traded company since 1997, 8x8 is a leading SaaS provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. Now operating out of 16 locations across North America, Europe, Asia, and Oceania, and with a headcount of well over 2,000, it's fair to say the company is operating from a position of strength.
Work-from-home trends are transforming business communications for every employee and customer touchpoint, and have become a critical focal point for building competitive advantage for businesses today. 8x8 is well positioned with its Open Communications Platform, which provides a wide breadth of integrated communication tools to power businesses’ critical cloud communications needs.
As well as serving high profile companies like Acer and LiveOak Bank, 8x8 has also found a nice niche with professional sports teams, counting ice hockey's Anaheim Ducks and baseball's Kansas City Royals amongst its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Company benefits
- Financial wellness: Tax-advantaged savings plans, retirement programs, employee stock purchase and life and disability insurance to help support your financial stability.
- Emotional wellness: Flexible time off programs and paid parental leave allow you to relax and recharge
- Employee stock purchase
- Life and disability insurance
- Work from home opportunities
- Health & physical wellness: Comprehensive Medical, Dental, and Vision coverage for you and your family
Company HQ
Pruneyard / Dry Creek, Campbell, CA
Leadership
David Sipes
(CEO, not founder)Joined 8x8 as CEO in 2020 after spending 12 years as COO of RingCentral. Co-founded and was COO & VP Marketing at Branders.com
Share this job