Product Operations Specialist, Snap
$94-141k
+ RSUs
4 days a week in office
Social media & camera company
Be an early applicant
Social media & camera company
1001+ employees
Be an early applicant
$94-141k
+ RSUs
4 days a week in office
1001+ employees
Company mission
To empower people to express themselves, live in the moment, learn about the world, and have fun together.
Role
Who you are
- Demonstrated experience in designing and implementing efficient, scalable processes with a strategic mindset to solve complex challenges. Passion for continuous process improvement and innovation
- Strong experience with project tracking and process management tools (e.g., Notion, Asana, Jira, Coda)
- Skilled in data analysis and process evaluation
- Proven ability to work effectively with various teams
- A foundational understanding of coding, though no hands-on coding is required
- Bachelor's degree or equivalent years of experience
- 4+ years in product operations, or a consulting role focused on operational efficiency, process optimization, or strategy within a fast-paced, cross-functional environment
What the job involves
- The Product team uses creativity, research, insights, and operational excellence to steer our product vision across Snap Inc
- This team of Designers, Scientists, and Product Managers works in a highly collaborative environment to build the products and experiences that innovate and improve the performance of Snap's advertising platform and user experiences
- Together these teams drive value and success to our customers and bring our community together in new and special ways
- We’re looking for a Product Operations Specialist to join the Product team at Snap Inc!
- Support our Product team by managing key processes, enabling clear and structured roadmap reviews, and enhancing cross-functional alignment
- Bring expertise in process design, a familiarity with coding, and deep knowledge of project and process management tools
- Collaborate with Product, Engineering, Operations, and Comms and Marketing teams to drive operational excellence
- Own and streamline product tooling to enable seamless collaboration
- Identify and implement new tools where appropriate, driving adoption and best practices within the team
- Run the product team’s roadmap and related processes
- Ensure close coordination with XFN teams that rely on Roadmap for release planning and GTM
- Coordinate with Product and Design leaders to ensure our Roadmap Reviews are facilitating alignment, and calibrating our priorities
- Design and refine processes that enhance cross-team collaboration and alignment, including primarily via our Roadmap Review process
- Identify gaps in current processes and recommend solutions for greater efficiency
- Facilitate clear and consistent communication of product plans, updates, and changes across the organization, ensuring all teams have visibility into the product development process. This will be done through emails and large meetings
- Support data-informed decisions by setting up processes to gather, analyze, and share insights that guide product strategy
Our take
Snap is the social media giant that owns Snapchat, a social media mobile app released in 2011. Created to serve as a more emotive communication form than texting, the app has gained mass popularity, reaching upwards of 400 million daily users worldwide.
After rejecting a billion dollar acquisition from Meta (then Facebook) in 2013, Snap has found itself in competition with the social media giant, particularly with Instagram. Despite this, the company has marked a place for itself in the ever competitive social media space through developing features like a Discover tab, augmented reality lenses, in-app games, ads and monetisation options, as well as launching its paid service, Snapchat+.
Snap has so far not earned an annual profit since going public in 2017, but as Snapchat's user base has continually increased it has nearly closed the gap. Like other tech companies it suffered in late 2022 due to a surprise drop in advertising revenue, but has been rebuilding to its former trajectory since then. Given Snapchat's lasting popularity amongst young people, further success appears likely.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2016
$1.8bn
SERIES F
Mar 2015
$200m
SERIES E
Total funding: $2.6bn
Company benefits
- Paid maternity, paternity and family caregiver leave
- Adoption, surrogacy, infertility and fertility preservation benefits
- Backup child care coverage, caregiver assistance and digital maternity care support
- Short-term disability, long-term disability, life insurance and AD&D insurance
- Comprehensive medical coverage, including PPO, HSA and HMO options
- Dental coverage, including orthodontia benefits
- Vision coverage, including LASIK benefits
- Gym perks and discounts
- Team fitness classes, hikes and races
- Sports leagues
- Cooking and nutritional workshops
- Generous time off and leave programmes
- Meditation and yoga classes
- Emotional and mental health support programmes and apps
- Social gatherings, team outings and volunteering programmes
- Speaker series, classes and subscriptions to educational programmes
- Snap Inc. provides a 401(k) plan that allows you to save on a pre-tax, Roth and after-tax basis for your retirement (yes, we even have the Mega Backdoor option!)
- Rocket Lawyer memberships
- Financial education programmes
- Compensation packages that let you share in Snap's long-term success!
- Have a teammate going through a tough time? Lend them a hand through our internal Snap-a-wish programme! We'll work hard to make sure they get the support they need.
Company values
- We Are Kind - We solve problems through action, make high-quality decisions and think with a strategic mindset
- We Are Smart - We solve problems through action, make high-quality decisions and think with a strategic mindset
- We Are Creative - We gracefully manage ambiguity, cultivate innovation and demonstrate an insatiable desire to learn
Company HQ
Sunset Park, Santa Monica, CA
Articles
Leadership
Evan Spiegel
(CEO)Graduated from Standford with a BS in Product Design.
Bobby Murphy
(CTO)Studied Mathematical and Computational Science at Stanford.
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