Data Scientist , Moveworks
$135-165k
+ Equity
Office located in Mountain View, CA
Enterprise-built conversational AI platform
Be an early applicant
Enterprise-built conversational AI platform
501-1000 employees
Be an early applicant
$135-165k
+ Equity
Office located in Mountain View, CA
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- A Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, or a related field. Relevant work experience is a plus
- Demonstrated fluency in Python and SQL
- Proficiency in statistical modeling, data mining techniques, and a solid foundation in data modeling principles
- Understanding principles of ensuring data quality and developing tooling for data integrity
- Strong independent problem-solving skills, along with the ability to collaborate effectively as part of a team
- Excellent communication skills, capable of translating complex technical concepts into understandable terms for non-technical partners
- Experience with Apache Spark, AWS cloud services, GitHub, and Airflow is desirable
What the job involves
- Employ advanced data science techniques and analytical problem-solving to address complex business challenges. Utilizing data, you'll identify patterns, drive product development, enhance user experiences, and inform strategic decisions
- Develop highly abstracted, scalable, and efficient data systems based on a deep understanding of data modeling principles
- Dive into large datasets to extract actionable insights, leveraging your extensive knowledge of our products and systems alongside advanced analytic techniques
- Construct and maintain robust data pipelines and analytic tools that improve data accessibility, facilitate sophisticated analysis, and support data-driven decision-making across our organization
- Generate intuitive data visualizations and dashboards, making complex findings accessible to technical and non-technical stakeholders alike
- Document your design rationale, data analysis methodologies, model development, and evaluation outcomes to ensure transparency and reproducibility
- Communicate insights, findings, and data-driven recommendations clearly through reports and presentations
- Streamline the data ingestion process with automated solutions, ensuring a seamless and reliable flow of data from various sources into our system
- Ensure data quality and integrity throughout the lifecycle of our data pipelines
- Collaborate closely with other data scientists, software engineers, product managers, and cross-functional teams to align on business needs and deliver insightful, data-based solutions
- Explore new tools, techniques, and data sources to continuously innovate and elevate our data analytics capabilities
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Articles
Leadership
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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