Engineering Manager, Olo
DevOps
$175-222k
On-demand commerce platform for restaurants
Job no longer available
On-demand commerce platform for restaurants
501-1000 employees
Job no longer available
$175-222k
501-1000 employees
Company mission
To give customers better, faster, and more personal service from the restaurants they love through its digital ordering and delivery platform.
Role
Who you are
- A passion for computing that extends beyond work
- Demonstrated engineering experience with a progression to a senior technical level
- Demonstrated management experience under an Agile operational model
- Demonstrated ability to build and mentor a high-performance team while seeking continuous improvement
- Ability to translate business priorities into viable technology solutions and deliver through a regular planning cadence and framework
- Experience with large-scale, highly performant, distributed systems architecture and principles
- Experience developing realistic project plans, managing stakeholder expectations, cost management, and tracking team execution
- Experience instrumenting, deploying, and monitoring production code to enable timely incident detection and response
- Experience with software development and production operations in an Always-On environment that is SOX, SOC, and PCI compliant
- Proficiency with IaC tools such as Terraform, Ansible, and Chef in a cloud environment
- Proficiency in AWS: EKS, ECR, ECS, EC2, RDS (MySQL, Postgres), Redshift, Route53, Opensearch, ElastiCache, Lambda, S3, SQS, IAM, and Cloud Watch
- Experience implementing and supporting a containerization platform with tools such as Docker, Nomad, and Kubernetes
- Experience managing distributed teams consisting largely of remote engineers
What the job involves
- Reporting to the Director of Platform Engineering, you will lead a team that will work alongside product and development teams from various domains to build and support a foundation that can meet their application needs
- Leading the development, deployment, and maintenance of secure infrastructure built on technologies such as kubernetes, docker, EKS, etc
- Collaborating with product engineering teams to help them leverage our platform and tools on which to run their applications
- Guiding the design and the development of the platform based in AWS
- Monitoring and reviewing engineer’s progress related to development goals
- Collaborating with product, architecture, and engineering groups to build a self-service platform that streamlines application developer productivity and throughput
- Provide transparency and visibility into infrastructure-related projects, allowing our stakeholders to help prioritize and track dependencies and risks before they become blockers
- Provide coaching and counseling via mentoring, one-on-one meetings, etc
- Leveraging our tech stack rooted in .NET (C# and F#), Go, Python, Bash, running in an AWS infrastructure and modern software engineering tools such as GitHub, GitLab, Terraform, Chef, Ansible Tower, the HashiCorp suite of tools, Docker and Kubernetes, Sumologic and Datadog, as well as heavy use of OSS
- Defining and maintaining SLIs and SLOs to improve system observability while supporting an on-call rotation
Our take
In recent years, there have been dramatic changes to the way the catering industry operates. The benefits of pandemic-imposed structures, such as digital ordering interfaces and delivery infrastructure, have outlived the reason they were brought on, as many restaurants have found these digital solutions provide both operational efficiency and additional revenue.
Olo provides all-in-one digital ordering and delivery platforms for restaurants, providing software interfaces for digital payments, menus and ordering, in addition to on-demand delivery. The platforms are provided in both mobile and web formats and facilitate both traditional and alternative ordering systems such as at kiosks, drive-thrus, and voice automated ordering. Whilst the company certainly faces competition from the variety of alternative digital ordering platforms for the catering industry, it stands out by providing an all-in-one solution, instead of focussing on just one area.
The company has partnered with catering giants such as Denny's and The Cheesecake Factory, whilst also providing affordable systems for small independent businesses. The latest addition to its offerings is the commercially available "Borderless" functionality, which has the potential to speed up and streamline payment at venues across Olo's network.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2019
$100m
SERIES D
Jan 2019
$18m
EARLY VC
Total funding: $181.3m
Company benefits
- Premium healthcare coverage
- For you and your family
- 4 mental health days
- Flex work policy + remote office stipend
- 401(k) Match
- Company Equity
- 20 days PTO, 10 sick days +
Company HQ
Tribeca, New York, NY
Leadership
Noah Glass
(CEO)Experience as International Expansion Manager of Endeavor Global, Inc. from 2003 to 2005. CEO of GoMobo.com since 2005.
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