Manager of Solutions Engineers, Flock Safety
Local Markets
$124.8-144k
+ $31.2K-$36K Commission + Flock Safety Stock Options
Senior and Expert level
Remote in US
Public safety operating system
Be an early applicant
Public safety operating system
501-1000 employees
B2BSecurityMachine LearningCommunity
Be an early applicant
$124.8-144k
+ $31.2K-$36K Commission + Flock Safety Stock Options
Senior and Expert level
Remote in US
501-1000 employees
B2BSecurityMachine LearningCommunity
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- This role will require a deep understanding of customer priorities, a structured approach to technical sales, and the ability to develop SEs into trusted advisors
- 5+ years of experience in technical presales or solution engineering, with a track record of leading customer-facing engagements
- 2+ years of experience managing a Solution Engineering or Sales Engineering team, with direct coaching and development of team members
- Strong ability to align technology solutions with customer value, ensuring the SE team leads with business impact rather than just product features
- Experience designing and delivering technical demonstrations and presentations tailored to diverse customer stakeholders
- Proven ability to guide teams in developing SOWs, POCs, and deployment plans that support smooth implementations
- Ability to partner with Sales, Product, and Engineering to refine presales processes, improve solution positioning, and drive technical sales strategy
- Self-starter mentality with a bias toward action, problem-solving, and continuous improvement
- Excellent communication skills, with the ability to engage executive-level decision-makers and influence complex deals
What the job involves
- As we scale, we need a Manager of Solution Engineering to lead a team of high-performing Solution Engineers (SEs) and ensure customers see the tangible impact of Flock’s platform
- The Solution Engineering Manager plays a pivotal role in ensuring that every customer engagement is focused on aligning solutions to real-world outcomes—from reducing crime to improving investigative workflows
- Lead a team of Solution Engineers, ensuring they are effectively aligning Flock’s platform to customer value and delivering impactful technical sales engagements
- Guide the team in conducting thorough discovery sessions to identify customer pain points, success metrics, and business priorities
- Ensure Solution Engineers develop and execute compelling demonstrations that align to real-world customer stories and use cases
- Oversee the creation of Statements of Work (SOWs), Proof of Concept (POC) plans, and deployment plans, ensuring customers have a clear roadmap for implementation and success
- Collaborate with Sales leadership to strategize and optimize presales team engagement in high-impact deals
- Work cross-functionally with Product, Engineering, and Customer Success to ensure the SE team is positioned to support new releases and evolving customer needs
- Manage the Solution Engineering team’s day-to-day operations, including workload balancing, deal support, and professional development
- Track key performance metrics and provide regular coaching, training, and structured enablement for Solution Engineers to improve their effectiveness
- Act as a key liaison between sales leadership and other internal teams, driving alignment on go-to-market strategies
- The First 30 Days
- Complete training and gain proficiency in using internal operating systems and tooling
- The First 60 Days
- Build relationships with Solutions Consultants and Solutions Engineers, as well as cross-functionally with Sales and Customer Success
- 90 Days & Beyond
- At this point, you’re the primary contact for the ICs on your team, and a key cross-functional partner, providing the best possible sales support. You’ll also begin to hire for your team
Application process
- We want our interview process to be a true reflection of our culture: transparent and collaborative
- Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way
- Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
- The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock
- This is your chance to really nerd out with someone in your field
- The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job
- Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans
- Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day
- The Panel: Learn more about the team, responsibilities, and workflows
- You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values
- Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners
- The Executive Review: A chance to meet an executive and view Flock from a different lens
- Be prepared to ask well-thought-out questions about the company, culture, and more
- Deadline to Apply: 31 March 2025 at 08:00 BST
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2024
$200m
SERIES G
Feb 2022
$150m
SERIES E
Total funding: $582.7m
Company benefits
- 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- 🧠Mental Health: All employees receive an annual subscription to Headspace
- 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- 💻WFH Stipend: $150 per month to cover the costs of working from home
- 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- 🏠Home Office Stipend: A one-time $750 to help you create your dream office
- 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
Company values
- Embrace change to grow - The only “status quo” at Flock Safety are the outdated systems we plan to disrupt. Our employees know the importance of scaling a business that can continue to serve our growing number of customers and communities. We make a plan, but pivot for the greater good.
- Do the work - We value bias towards action and share a strong commitment to solving problems quickly. No task is beneath any of us, and we always go above and beyond to make communities safer.
- Optimism with a plan - Our teams and leaders set lofty goals, but not without thorough planning and sustained accountability. Here at Flock, you contribute to a positive and supportive workplace while benefiting from a high-performance culture.
- Protect the whole community - Our job at Flock is to positively impact all citizens of a community. Our technology impacts millions of lives of people we will never meet, and that is a serious responsibility.
Company HQ
Home Park, Atlanta, GA
Articles
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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