Manager of Solutions Engineers, Flock Safety

• This role will require a deep understanding of customer priorities, a structured approach to technical sales, and the ability to develop SEs into trusted advisors
• 5+ years of experience in technical presales or solution engineering, with a track record of leading customer-facing engagements
• 2+ years of experience managing a Solution Engineering or Sales Engineering team, with direct coaching and development of team members
• Strong ability to align technology solutions with customer value, ensuring the SE team leads with business impact rather than just product features
• Experience designing and delivering technical demonstrations and presentations tailored to diverse customer stakeholders
• Proven ability to guide teams in developing SOWs, POCs, and deployment plans that support smooth implementations
• Ability to partner with Sales, Product, and Engineering to refine presales processes, improve solution positioning, and drive technical sales strategy
• Self-starter mentality with a bias toward action, problem-solving, and continuous improvement
• Excellent communication skills, with the ability to engage executive-level decision-makers and influence complex deals

• As we scale, we need a Manager of Solution Engineering to lead a team of high-performing Solution Engineers (SEs) and ensure customers see the tangible impact of Flock’s platform
• The Solution Engineering Manager plays a pivotal role in ensuring that every customer engagement is focused on aligning solutions to real-world outcomes—from reducing crime to improving investigative workflows
• Lead a team of Solution Engineers, ensuring they are effectively aligning Flock’s platform to customer value and delivering impactful technical sales engagements
• Guide the team in conducting thorough discovery sessions to identify customer pain points, success metrics, and business priorities
• Ensure Solution Engineers develop and execute compelling demonstrations that align to real-world customer stories and use cases
• Oversee the creation of Statements of Work (SOWs), Proof of Concept (POC) plans, and deployment plans, ensuring customers have a clear roadmap for implementation and success
• Collaborate with Sales leadership to strategize and optimize presales team engagement in high-impact deals
• Work cross-functionally with Product, Engineering, and Customer Success to ensure the SE team is positioned to support new releases and evolving customer needs
• Manage the Solution Engineering team’s day-to-day operations, including workload balancing, deal support, and professional development
• Track key performance metrics and provide regular coaching, training, and structured enablement for Solution Engineers to improve their effectiveness
• Act as a key liaison between sales leadership and other internal teams, driving alignment on go-to-market strategies
• The First 30 Days
• Complete training and gain proficiency in using internal operating systems and tooling
• The First 60 Days
• Build relationships with Solutions Consultants and Solutions Engineers, as well as cross-functionally with Sales and Customer Success
• 90 Days & Beyond
• At this point, you’re the primary contact for the ICs on your team, and a key cross-functional partner, providing the best possible sales support. You’ll also begin to hire for your team

• We want our interview process to be a true reflection of our culture: transparent and collaborative
• Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way
• Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
• The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock
• This is your chance to really nerd out with someone in your field
• The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job
• Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans
• Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day
• The Panel: Learn more about the team, responsibilities, and workflows
• You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values
• Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners
• The Executive Review: A chance to meet an executive and view Flock from a different lens
• Be prepared to ask well-thought-out questions about the company, culture, and more
• Deadline to Apply: 31 March 2025 at 08:00 BST

• 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
• ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
• 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
• 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
• 🧠Mental Health: All employees receive an annual subscription to Headspace
• 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
• 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
• 💻WFH Stipend: $150 per month to cover the costs of working from home
• 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
• 🏠Home Office Stipend: A one-time $750 to help you create your dream office
• 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
• 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies

Total funding: $857.7m

Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.