NetDevOps Engineer, Global Relay
Compliance messaging and message management
Job no longer available
Compliance messaging and message management
1001+ employees
Job no longer available
1001+ employees
Company mission
Global Relay's mission is to helps organization manage and control their communications data.
Role
Who you are
- Minimum of 5+ years’ experience in a Network Engineer capacity with NetDevOps emphasis
- Experience in automation, coding and scripting for network and firewall appliance configuration, monitoring, and reporting
- Experience in utilizing API’s, Powershell and Bash
- Experience with complex enterprise network architecture planning, design, and implementation
- Experience with troubleshooting & resolving complex technical problems, management reporting, and documentation (how-to, processes and procedures, MoP)
- Proven ability to self-manage and balance assigned work meeting deliverables as scheduled
- Solid knowledge and experience in deploying and managing Linux
- Experience in configuration of Aruba, Juniper, HPE, Arista, Cisco and Fortinet would be considered an asset
- Experience provisioning, maintaining, and supporting enterprise networks, firewalls, and related dependencies
- Experience with OpenSource software and/or service management tools and applications (OpenStack, OpenShift, Zabbix, JIRA, Confluence, Jenkins, etc.)
- Solid knowledge of network protocols including TCP/IP, UDP, HTTP, FTP, ARP, ICMP, etc
- Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment
- Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle
- Solid experience working in an environment with formally structured IT Operational processes, such as work request ticket management, incident management, change management, problem management, etc
- Ability to take on internal operational initiatives as the owner and coordinator for projects or large scale items
- ITSM Framework certifications such as ITIL, Sigma, SIAM or Methodology certifications such as Agile, Scrum, DevOps are considered a definite asset
What the job involves
- Participate in the development and engineering of long term strategies for the IT Network
- Utilize ‘Systems Thinking’ to understand interdependencies both within the IT Network and Infrastructure, and throughout Global Relay’s interests
- Work closely with Operations and Development teams to identify, troubleshoot, diagnose, and correct system related issues as they arise
- Design, deploy, and support automation and scripting solutions to drive new capabilities, visibility, and efficiency, for Network and Security infrastructure
- Use Ansible and Python for configuring, monitoring, and analyzing network and security appliances
- Apply Infrastructure as Code approach for automation of Network and Security Infrastructure
- Explore different network operations activities and identify use-cases for automation
- Build meaningful reports and graphs from collected netflow data
- Participate in strategic planning initiatives as well as selection, installation, operationalizing, and ongoing support of infrastructure enhancements
- Participate and support change management activities
- Provide support to business users and key stakeholders as needed
- Participate in the creation of documentation including: Runbooks, how-to user guides & technical how-to support guides, and Method of Procedures (MoP)
- Provide support for all Systems Administration, escalated incidents or problem related items
- Utilize acquired knowledge to balance user requirements, available resources, organizational goals and objectives while striving to maintain top quality client service
Our take
Effective messaging within companies is vital, but managing communication and archiving isn’t easy. Global Relay solves this problem by providing compliant, cloud-based messaging systems for some of the world’s biggest companies.
First founded in 1999, Global Relay is one of the most established companies of its kind, and now serves over 20,000 customers in 90 countries. These include 22 of the world’s 25 biggest banks. This is testament to the value and security of Global Relay’s solutions. The company owes much of its popularity to the versatility of its product, which captures and preserved over 60 data types, storing them in one unified repository.
Global Relay has benefited from a global uptick in demand for internal messaging platforms, but it faces stiff competition from similar providers, such as Slack and Microsoft Teams. Nonetheless, Global Relay’s impressive market figures are proof of its continued success and potential.
Steph
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Company benefits
- Work from home opportunities
- Extended medical insurance
- Regular bonuses
Company HQ
Gastown, Vancouver, BC
Leadership
Warren Roy
(CEO)A life-long entrepreneur and 20+-year veteran in the information technology sector.
Duff Reid
(COO)Previously worked in architecture and engineering CAD (computer aided design) projects for 16 years.
Shannon Rogers
(President & General Counsel)Worked as a business and securities lawyer at McCarthy Tetrault and Borden Ladner Gervais.fourth employee.
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