Manager of Marketing Strategy and Analytics, ServiceTitan
$126-182k
Plus annual bonus and equity
Office located in Glendale, CA
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$126-182k
Plus annual bonus and equity
Office located in Glendale, CA
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 4-6+ years of experience working within a Revenue or Marketing Operations in a B2B SaaS organization (high growth startup preferred)
- Proven track record of using analytics to drive results and deliver insights that inform strategic decision-making
- Experience working with cross-functional stakeholders in Marketing, Sales and Finance
- Expert in analyzing large data sets using SQL and BI (Tableau) tools
- Detail-oriented with strong organizational and project management skills
- Experience with Salesforce CRM and understanding of data flows between the marketing tech stack (Marketo, Lean Data, ChiliPiper, Drift etc.)
What the job involves
- The Manager, Marketing Strategy & Operations is an integral role on the Revenue Operations team and a strategic business partner to our Marketing organization
- S/he is responsible for driving operational strategy for the Demand Generation team at ServiceTitan across Marketing, Events and Referrals
- Your key stakeholders will include our Sr. Director of Demand Generation and SVP of Marketing
- The individual has a well-rounded background - including analytical rigor, project management, and a mix of analytical, strategic and operational work
- S/he will be able to quickly jump in and take day-to-day ownership to drive day to day analytics, operations and key strategic initiatives/their outcomes
- Build and maintain dashboards, reports, and Annual Operating Plans to track key performance indicators (KPIs) and measure the effectiveness of marketing and sales efforts
- Discover root causes of performance by collecting, cleaning, and analyzing marketing data from various sources, including digital analytics platforms, CRM systems, and marketing automation tools
- Drive day to day Marketing operations through in-depth analysis of the funnel (leads -> demo), identify trends, extracting actionable insights, and provide strategic recommendations to Marketing leaders
- Partner with cross-functional teams, including marketing, sales, product, and finance, to understand business objectives and support data-driven decision-making
- Present findings and recommendations to stakeholders through clear and compelling presentations and reports
- Automate recurring reporting for operational efficiency
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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