Product Operations Technical Specialist, Anduril Industries

• This position requires a strong problem-solving mindset and hands-on expertise in debugging and resolving complex electromechanical issues
• If you are passionate about cutting-edge technology, advancing national security, and delivering best-in-class operational support, Anduril invites you to join the team
• Education: Bachelor's degree in a technical or related field, OR equivalent hands-on military, maritime, or industrial technical experience
• Self-driven: self-starter with a record of high achievement in multiple domains
• Problem-Solving Mindset: A proven ability to navigate ambiguous situations and lead teams through complex, unstructured technical challenges
• Technical Communication and Collaboration: Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning
• Clearance & Location: Eligible to obtain and maintain a U.S. Secret Security clearance, and based in (or willing to relocate to) the Quincy, MA
• Travel and schedule: Ability to travel as needed to support customer operations and test events. Willingness to work non-standard hours and weekends as needed

Desirable

• The Maritime team at Anduril builds world-class autonomous maritime platforms - undersea and surface vehicles and systems and seabed sensors
• The team is responsible for taking products like Dive-LD, Dive-XL, Copperhead, and Seabed Sentry from concept to operational systems
• As part of this team, your role will involve building the Product Operations function within a larger deployment and sustainment group
• We work in close coordination with specialist teams including engineering, program management, and field operations to ensure successful employment of these products and to advance the state-of-the-possible in subsea robotics
• As a Product Operations Technical Specialist for Maritime, you will play an important role in ensuring the reliability and readiness of Anduril’s Maritime products
• This family of intelligent, autonomous undersea systems work together to develop unmatched situational awareness, precision engagement, and scalable maritime dominance
• You will be an integral piece to ensuring that Anduril meets this mission for our customers
• In this role you will help support end users by following and improving field failure discovery, mitigation, and resolution processes
• You will help identify failure modes that contribute to root cause analysis, and you will help deploy fixes and manage the incident lifecycle across the Maritime fleet
• Support Product Operations: combine understanding of customers’ missions with familiarity of our products and delivered capabilities. Help triage, diagnose, and resolve technical incidents across our global Maritime fleet
• Drive Fleet Reliability: Partner directly with software and hardware engineering teams to translate real-world field telemetry and failure data into permanent system upgrades and design improvements
• Analyze System Telemetry: Oversee the collection and analysis of fleet health data using advanced data-driven tools, helping to predict and prevent failures before they happen
• Bridge the Gap: Act as the critical translator between deeply technical engineering teams, business development stakeholders, and military operators in the field
• Customer & Mission Support: Ensure exceptional technical support for our global users, managing communications around high-priority incidents and driving them to rapid resolution
• Help Build the Playbook: Standardize and scale our sustainment operations, creating the processes that will support Maritime as the fleet grows exponentially worldwide