Account Coordinator, Airship
ASO Team
$62-66k
Mobile app experience platform
Job no longer available
Mobile app experience platform
201-500 employees
Job no longer available
$62-66k
201-500 employees
Company mission
To help brands master mobile app experiences.
Role
Who you are
- Versatile and strong communication, presentation, and writing skills
- Ability to communicate effectively and proactively with clients and internal team
- Ability to juggle multiple high priority projects and meet tight deadlines
- Thorough attention to detail and follow-through
- Excellent organization and project management skills
- Familiarity and solid working knowledge of Google Workspace (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc)
- Proficiency with MS Excel is a must!
- Ability to thrive with minimal direct supervision/management, but foresight and confidence to ask questions when needed
Desirable
- Familiarity with the Mobile Industry and/or SEO, ASO
- Interest or experience in both iOS and Android apps and the mobile gaming space
What the job involves
- We are looking for an Account/Marketing Coordinator to join our dynamic ASO Team
- Gummicube, a division of Airship, works with top app developers around the world, and as an Account Coordinator, you will have the opportunity to impact the success of some of the biggest brands in the app stores
- This is a full-time position with great benefits, where successful candidates can have a huge impact on our business and can become key players on our team
- Manage existing client accounts, campaigns and client requests
- Research existing clients’ industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition)
- Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered
- Provide clear and timely responses to emails from clients and internal teams
- Present deliverables and analyses to clients confidently and accurately
- Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required
- Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance
- Accurately answer questions and/or direct clients to the correct avenue within the company
- Manage and prepare result-tracking and reporting across relevant metrics for partners’ organic and paid marketing campaigns
- Analyze results and identify areas for improvement
- Retain clients and grow existing accounts for possible expansion of relationship
- Identify potential and strategic growth within existing accounts for Business Development Team to up-sell
Our take
Mobile apps have fast proved to be both more engaging and more accessible than websites, with a seamless mobile experience having the ability to grow brand loyalty and increase repeat purchases. Despite this, businesses still struggle to develop user-friendly, optimized mobile apps; leaving many to be downloaded, flipped through, and then never opened again. Airship delivers a mobile app experience platform to enable brands to develop the best mobile apps, that customers will return to again and again.
The customer lifecycle on an app encompasses acquisition, activation, engagement and loyalty – downloading, opening, interacting with and returning to the application. Where companies are failing, says Airship, is in the last three steps, by treating their apps more like promotional channels than a destination for sales. To overcome this, Airship helps brands build exciting, tailored in-app customer experiences that reward engagement, to build loyalty and keep customers using the app into the future. Its platform is comprehensive, so all stages of the process can be viewed and controlled from a single place.
As a leader in customer engagement, Airship is positioned well to capitalize on the fast adoption of mobile applications, as companies seek to optimize customer experiences in this vital sales channel. The company has partnered with and acquired other technologies in the space and has added no-code native app editing to its platform, bolstering its own product offering to a wider market into the future.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 7 rounds)
Jun 2018
$25m
SERIES F
Apr 2016
$8.3m
SERIES E
Total funding: $100.9m
Company benefits
- Vacation: Work life balance is important; we offer generous paid time off.
- Healthcare: We offer comprehensive benefits, including great health, dental and vision coverage, to help maintain your (and your family’s) health and wellbeing.
- Parental & Family Leave: We offer paid parental leave, along with time off to care for yourself or for your family.
- Career Growth: We support employees’ professional growth: take advantage of our professional development and mentorship programs.
- Retirement: We offer educational sessions, advising and tools to help employees plan for their retirement needs.
- Additional Perks: Frequent catered meals; company events and social activities; commuter benefits; flexible work environment.
Company HQ
Pearl District, Portland, OR
Leadership
Brett Caine
(President & CEO, not founder)Former Board Member at Kareo. Previoulsy President of Citrix Online.
Share this job