Senior Account Executive, Faire
Enterprise Retailers
$129-177k
OTE
Plus equity
More information about location
2 days a week in office
Online wholesale marketplace
Open for applications
Online wholesale marketplace
1001+ employees
Open for applications
$129-177k
OTE
Plus equity
More information about location
2 days a week in office
1001+ employees
Company mission
To empower brands and retailers to strengthen the unique character of local communities.
Role
Who you are
- Experience: You have 6-8+ years of experience in sales or business development in a fast paced environment, ideally with experience selling into retail decisionmakers such as purchasers/buyers, merchandisers, category managers, or store managers
- Consultative seller: You’re a collaborative and consultative partner to your customers. You’re not just looking to close a deal, you’re looking to build lasting partnerships that are mutually beneficial to all parties
- Customer obsessed: You always do what’s right for the customer, are our customers’ strongest advocate, and can aggregate customer feedback to influence cross-functional stakeholders/decisions
- Agile and flexible: You’re ready for an adventure and you love change. You are excited by a fast-paced, collaborative environment that is guaranteed to evolve quickly in its early stages. You are resilient and bounce back when things get tough
- Strong communicator: You are excellent at listening and at communicating ideas clearly and succinctly both in verbal and written form. As the face of Faire to your customers, you represent Faire professionally, empathetically, and collaboratively
- Ownership mentality: You are an owner and are willing to go above and beyond your job description to help your team succeed
- Relentlessly resourceful: You’re scrappy, innovative, hardworking, and are willing to do whatever it takes to help your customers succeed
- Growth Mindset: You are self-aware and can identify your own strengths and weaknesses. You have intrinsic curiosity and are eager to accept feedback and actively seek out ways to get better every day
- Collaborative: You empathize with and work well across teams. You want to be around others who share your goals and you want to be growing and achieving together. You share best practices and you see your team’s success as your own
- Innovative & creative problem solver: You have experience coming up with creative solutions to customers’ problems. You can create, iterate, and evolve new sales strategies, processes, and tactics to help build an effective, efficient, and scalable sales motion
- Analytical rigor: You are comfortable using data to identify actionable insights; you are able to track, analyze, and communicate key performance metrics
- Kind: You’re empathetic, open, and inviting to everyone, and you leave the room with everyone else feeling better than when they walked into it
What the job involves
- This is an exciting opportunity to be an early member of Faire’s enterprise retailer sales team
- You’ll be one of the first account executives working on our critical upmarket retailer sales motion - testing out strategies and tactics, getting innovative to better serve a new customer segment, and helping set the tone for our team culture as we grow
- In this role, you will be responsible for acquiring large and complex retailers (typically 10+ locations) that have not previously utilized Faire for their buying needs
- In order to acquire these customers, you will invest upfront in deeply understanding their business to qualify them and prepare them for outreach, introduce them to Faire’s offerings and value propositions, and help overcome objections and product limitations in order to convert them into Faire customers
- These retailers often require custom solutions and innovative problem solving in order to make a partnership work
- You’ll be responsible for overcoming operational complexities and legacy competition in order to convert these retailers
- Because this customer segment is new to Faire, you’ll also play a major role in identifying product limitations and potential solutions, and synthesizing customer feedback in order to help Faire craft a broader product roadmap to better support larger, more complex retail operations
- This role is for you if you love driving complex partnerships, facing and overcoming new customer challenges, developing new strategies and processes, and helping drive the product roadmap in order to better support your customers
- Own the end-to-end sales process for enterprise retailers (typically 10+ locations and $25M annual revenue), including prospecting, outreach, pitch, onboarding, and order creation
- Convert enterprise retailers through email, phone calls, video meetings, and (when high-ROI) in-person meetings in a way that builds trust, credibility, and partnership
- Identify retailer needs and challenges, matching them to relevant Faire value props and offerings and ensure they see value in utilizing Faire to grow and streamline their business
- Partner with prospective retailers to create custom merchandising recommendations to help identify which brands and products they should begin buying through Faire
- Synthesize, measure, and communicate customer feedback to internal Faire stakeholders to provide actionable feedback to help overcome blockers and prioritize meaningful product development
- Help prioritize new retailer segments and opportunities, test tools, trial tactics, and define processes to help create scalable sales strategies
- Collaborate cross-functionally on various initiatives to further the success of our upmarket retailers (support, product, design, marketing, etc.)
- Be relentlessly resourceful, scrappy, and act with urgency to ensure Faire’s success
- Foster a psychologically safe, motivating, inclusive and energizing team culture
Our take
Faire is helping retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects two million retailers globally to hundreds of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Steph
Company Specialist at Welcome to the Jungle
Insights
109% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare: Including Health, Dental, Vision and Disability for all our locations.
- Time off: Paid time off, holidays and company-wide "Faire Fundays".
- Parental leave: Generous parental and family leave, as well as fertility support benefits.
- Productivity support: Monthly stipends to help cover work from home connectivity needs.
- Annual learning grant: For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning.
- Thoughtfully designed spaces: All of our offices have been designed with local in mind – from our architects to our coffee blends.
- Fitness and well-being benefits: Including monthly credit towards your wellness-related programmes.
- Mental health benefits: Including free access to Modern Health therapists and resources.
- Charitable matching: Faire will match up to £250 of your charity donations, every year.
- Career planning: Whether you want to grow as a leader, hone your craft or explore a new discipline, our career framework allows space for you to explore.
Company HQ
Mission District, San Francisco, CA
Leadership
Max Rhodes
(Co-Founder & CEO)Previously an Advisor at Blunt Umbrellas and a Director of Consumer Product at Square.
Marcelo Cortes
(Co-Founder 7 Chief Architect)Previously a Senior Software Engineer at Google. Prior to that, they co-founded FreePoint Inc.
Jeff Kolovson
(Co-Founder & COO)Previously an Operations Lead at Square. Prior to that, they were a Business Analyst for McKinsey and Co.
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