Product Manager, Kin Insurance

• 3+ years of software or technology product management experience, including ownership of a roadmap and end-to-end delivery with an engineering team
• Experience working in agile environments at a startup or high-growth company, with the ability to move fast, adapt to shifting priorities, and drive clarity from ambiguity
• Demonstrated ability to use data to drive decisions — including hands-on experience with BI or analytics tools such as Tableau, Looker, or Adobe Analytics
• Experience conducting or closely collaborating on user research, and translating customer insights into product requirements and roadmap priorities
• Track record of communicating complex product plans clearly — written and verbal — to both technical and non-technical audiences
• 6–8 years of total professional experience

Desirable

• We're looking for a Product Manager to reimagine the homeowners claims experience — one of the most consequential moments in a customer's relationship with Kin
• When someone files a claim, they're often dealing with the worst day of their year
• Our job is to make sure technology helps them get back to normal faster, and that the adjusters working on their behalf have the tools to do their best work
• This role sits at the intersection of customer empathy and technical depth
• You'll own adjuster technology and customer-facing technology — building a data-driven roadmap, partnering with a dedicated engineering team, and influencing a cross-functional group that includes design, user research, and claims operations
• If you're energized by complex domains with real human stakes and you want to drive innovation in a space that's long overdue for it, this is the role for you
• Define and own the claims technology product roadmap, balancing near-term feature delivery with longer-horizon whitespace innovation, in close partnership with the rest of the product team, stakeholders, and engineering
• Lead discovery efforts — digging into data, conducting user research, and identifying the highest-impact problems facing adjusters and customers — then translate findings into prioritized product plans
• Drive end-to-end delivery with your dedicated engineering team, from roadmap socialization and story writing through sizing, build, and launch
• Own the rollout and adoption of new features, including stakeholder communications, training, and change management across claims operations
• Define, track, and evangelize the KPIs that demonstrate product success, and use performance data to continuously sharpen your roadmap
• Motivate and connect your development team to Kin's broader mission, ensuring daily work links to meaningful customer and business outcomes
• In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create
• You'll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin's mission forward
• Along the way, you'll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve
• By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you've helped make
• The claims adjuster experience has measurably improved — key friction points are resolved, and adjusters are spending more time on high-value work
• A roadmap grounded in qualitative and quantitative data is in place, with stakeholder alignment across claims, engineering, design, and leadership
• Feature launches have shipped with clear success metrics, and early signal is being used to inform what comes next

• Deadline to Apply June 19, 2026 at 5:00 AM UTC