Senior Product Designer, ProblemShared

• We are looking for a Senior Product Designer who is well versed in both UI and UX digital product design
• The successful candidate will be passionate in the world of UX with a depth of expertise in this area however the daily role will encompass both UI and UX
• Experience in product design, with strong UX foundation and polished UI skills
• Proficiency in Figma (design systems, prototyping, collaboration)
• Experience in building, maintaining, and scaling a design system
• Experience in design ops (processes, development handoff standards, templates)
• Comfortable working in lean environments where design capacity is tight
• Strong experience in user-centred research (usability testing, surveys, analytics)
• Previous experience in a B2C environment with demonstrable experience of steering user interactions and engagement through application of ‘Nudge Theory’
• Demonstratable competence in quantitative and qualitative research methods with an ability to scrutinise related approaches and methodologies
• A passion for creating user experiences that meet the unique but diverse needs of a userbase
• A good understanding and interest in behavioural psychology
• Skilled in human-centric design and the know how to use data and user feedback to inform your design decisions
• Will have mastered the art of running productive and efficient workshops and can draw out the best and most creative ideas from participants
• Open to constructive feedback and able to quickly iterate on your designs based on input from stakeholders at all levels
• Can manage multiple projects simultaneously, balancing priorities while delivering high-quality work on time

Desirable

• Reporting to: Lead Product Designer
• We are looking for an experienced and passionate Product Design Lead
• You will join a high-performing team at a scaling health technology company and have responsibility for driving our business growth from day one
• Underlying user problems are derived from a significant range of areas and user types, therefore the successful candidate must be adept at prioritisation and in turn managing expectations of stakeholders
• You will be responsible for driving the design of intuitive, user-centric experiences across both clinician and client-facing web applications
• Applying principles of design thinking to conceptualise and create engaging, valuable, and intuitive user experiences, and promote human-centered methodologies across the product team to ensure new designs meet user needs as well as achieve business goals
• Lead design projects across both clinician and client web applications, delivering seamless user experiences for a wide range of users
• Conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions. Create user personas, journey maps, and wireframes based on these insights
• Develop high-quality UI designs, including mock-ups, prototypes, and design systems. Focus on visual consistency, responsiveness, and accessibility
• Develop intuitive information architecture, hierarchies, interaction flows, and wireframes. Ensure that user interfaces are easy to navigate, reducing friction and enhancing usability
• Jointly maintain and evolve ProblemShareds design system to ensure consistency across all products and platforms
• Work closely with our incumbent senior designer, helping to foster organisational design evolution, developing and promoting best practice within the design team
• Stay up to date with the latest design trends, tools, and technologies. Bring innovative ideas to the team that can enhance the user experience and product functionality
• Develop and maintain your understanding of neuro diversity, along with the challenges and opportunities that it presents for the provision of a toolset which delivers the best possible outcomes for users
• Work in partnership with cross-functional teams, including product managers, engineers, and stakeholders, to ensure alignment and deliver successful product outcomes

• At ProblemShared, we see beyond just your CV. We're genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer
• Once we review your CV a member of our recruitment team will be in touch to learn more about your experience and motivations
• The next step is to meet with our Product Team team who will take you through an interview and task to allow you to demonstrate your ability and suitability for the role. If successful we will move to an offer of employment and pre-employment checks