Vice President of Payment Operations, Vitesse
UK and US
More information about location
2+ days a week in office
Cross-border payment solutions
Be an early applicant
Cross-border payment solutions
101-200 employees
Be an early applicant
More information about location
2+ days a week in office
101-200 employees
Company mission
To be the treasury and payment provider of choice for the Insurance Market.
Role
Who you are
- The successful candidate will combine a deep understanding of Operational Leadership, transformation and risk and control in a Financial Services environment
- This role would suit someone with significant experience in leading Operational Teams in a fast-paced Payments/Financial Services environment
- The candidate must be a self-starter and have a resilient mindset with a passion for improving processes
- Experience of designing and implementing operational strategy and delivering change is important
- It is also important that you have significant experience of identifying and managing risk using effective controls
- 10+ years' experience in Operations
- Knowledge of global payment routes and banking
- A strong understanding of FX and Liquidity processes
- Experience of designing and implementing operational controls to manage risk
- Strong leadership skills
- Strong change and continuous improvement skills and experience
- Experience of governance, prioritisation and reporting for change and transformation within Operations
- Have a solid understanding of end-to-end payments processes
- Comfortable working in a dynamic and fast paced environment
- Good understanding of technology and the utilisation of it within Operations
- Experience of automating key processes
What the job involves
- The Vice President of Payment Operations is a senior role within Vitesse and is responsible for the leadership of Funding, Payments UK and US, FX and Liquidity
- This role plays a pivotal part in realizing our vision of becoming the leading treasury and payments provider to the global insurance market
- Reporting to the Chief Operations Officer, the Vice President of Payment Operations will collaborate closely with Colleagues from all areas of the business to drive improvements and achieve weekly KPIs
- The role will be based in London with frequent travel to New York
- BAU Leadership: Set the vision, objectives and behavioural standards expected across the Funding, FX, Liquidity and Payment teams. Drive employee engagement activities to enhance a culture that leads to satisfaction, productivity and happiness. Target of 65+. Effectively manage managers for the above teams through coaching, mentoring and best practice to ensure they are successful within their role
- Leadership: Take ownership of the end-to-end processes associated with your business unit, working closely with relevant teams and colleagues to ensure the successful execution of the vision and agreed deliverables
- Cross-Functional Collaboration: Collaborate with key colleagues to ensure alignment between Payment Operations and other critical areas of the business e.g. Product and Technology
- Risk Oversight: Ensure all risks within Payment Operations are appropriately managed, appropriate controls are in place and regularly monitored to ensure adherence to legislation and risk appetite
- Resource Management: Manage and optimize the allocation of resources, to ensure SLAs and client expectations are met/exceeded
- SLA and KPI Management: Establish and maintain rigorous processes and structures to ensure the delivery of agreed SLAs and KPIs to guarantee that processes meet or exceed customer expectations and industry standards
- Reporting: Ensure appropriate and effective reporting is in place for all areas of your team to ensure stakeholders and key contacts are kept up to date with key information
- Market and Industry Insights: Stay up to date with industry trends, competitive landscape, and emerging technologies to inform internal decision making to drive continuous improvement
- Stakeholder Communication: Communicate progress and challenges to business stakeholders and investors, maintaining transparency and fostering confidence in processes within Payment Operations
- Team Development: recruit and develop a strong team to ensure internal and external expectations can be met consistently
- Act as Payment Operations SME across multiple forums to support improvement of client experience and efficiency
- Identify opportunities to continuously improve all areas and work with relevant teams to deliver
- Set the vision, objectives and behavioural standards expected across Payment Operations
Salary benchmarks
Our take
Vitesse PSP is a payment business providing global payment services to a range of businesses. Operating on one of the largest domestic banking and payment networks in the world, Vitesse gives its customers direct access to over 170 countries' domestic payment networks and processes over $6B in transactions.
It's focused on serving customers in the insurance market by providing improved liquidity management and faster claims settlement. Insurance is the largest market in terms of revenue, as well as the fastest growing, and as a result of Vitesse's success in the Lloyds of London market, the company has established itself as an industry leader.
Having closed a successful funding round, the company aims to double its revenue in the coming years whilst also focusing on growing its team across London and Rotterdam, and establishing a presence within the US market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
36% female employees
60% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2024
$93m
SERIES C
Feb 2022
$26m
SERIES B
Total funding: $127.3m
Company benefits
- Enhanced parental leave
- Sabbatical after 5 years' service
- 25 days holiday per year and bank holidays
- Hybrid working arrangements
- Contributory pension scheme
- Cycle to work scheme
- Private medical insurance with AXA
- Free access to Oliva our Mental Health Therapy partners
- Financial coaching with Octopus Wealth
Company values
- CONFIDENT HUMILITY - We don't do ego and we know that unless we all win, none of us win. We admit when we're wrong, we ask for help and always think about the wider business before ourselves
- DRIVEN TO SUCCEED - We see the opportunity ahead of us and we won't stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our Customers
- TENACIOUS RESPONSIBILITY - We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity
Company HQ
Holborn, London, UK
Articles
Leadership
Paul Townsend
(Chairman)Experienced in banking having previously worked for Barclays, Bank of New York, Earthport, and Neteller. Also founded the global payment service, Envoy Services.
Phillip McGriskin
(CEO)An experienced CPO having worked for Worldpay. Was also the Founder and CEO of Envoy Services.
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