B2B Customer Marketing Manager, Lunchbox

Salary not provided

+ Equity

Junior and Mid level

Remote from US

More information about location

Ordering system for restaurants

Job no longer available

Ordering system for restaurants

101-200 employees

HospitalityB2BEnterpriseFoodDelivery

Job no longer available

Salary not provided

+ Equity

Junior and Mid level

Remote from US

More information about location

101-200 employees

HospitalityB2BEnterpriseFoodDelivery

Company mission

To provide a scalable, open solution that allows restaurants to grow revenue and take control of their digital growth strategy.

Job

Company

Role

Who you are

2+ years experience in online community management, specifically LinkedIn and Newsletter
Experience with B2B Enterprise software long-form copywriting
Experience using Sprout Social or a similar social media management tool
Experience using Hubspot or similar software
Experience developing full social strategy and calendar related to current campaigning and content rollouts
Skilled in building strong campaign strategy for customer marketing and sharing their success stories in a compelling way to drive enterprise brands
Strong cross-functional experience to develop and launch customer campaigns
Direct experience scoping and launching community initiatives in a startup environment (e.g. generating webinar registrants , etc.)
Direct experience building strong and compelling email copy for our newsletters and email outreach campaigns
Skilled in growing a community to drive top-of-funnel business
Experience driving, maintaining, tracking, and reporting on performance metrics across all social and email campaigns; strong skills in pivoting direction based on performance
Excellent and articulate communicator
Must be able to manage multiple priorities and meet deadlinesExperience in startups, and readiness to share what you’ve learned

What the job involves

As a B2B Content & Customer Marketing Manager, you'll have the opportunity to shape our online community, drive engagement, share our customer’s stories, and directly contribute to the success of our innovative solutions
Work cross-functionally with the Customer team to drive customer marketing initiatives with the focus to upsell and/or renewals
Build long-form e-books, articles, and case studies, positioning our products as industry solutions, working alongside our Director of Content
Build social campaigns; strategy, copy, and plugin Build email drip campaigns for segmented outreach
Work with designers to pull relevant assets for each posting
Assess and report on performance across social and email channels

Our take

Even though restaurants benefit from the business provided by delivery platforms such as Uber Eats and Grubhub, there are significant fees involved, and restaurants may also lose regular customers to these marketplaces.

Lunchbox is a food-tech start-up that enables restaurants to build ordering experiences on their own websites and apps. It helps them engage directly with their customers, offer a more personalized service, and improve their profit margin.

Lunchbox's customer base has grown significantly since 2019, partly due to the increase in sales that the platform is able to deliver, and it already works with an impressive roster of multi-site clients, like Mexicue, Mulberry & Vine and Clean Juice. With strong funding at its back, the company plans to recruit more restaurants (not just chains but small, independent ones), improve its product, and expand its team for an exciting future in the fast-evolving foodservice industry.