UX Researcher, free2move
Alternance
Office located in 9th District, Paris
Mobility logistics service
Be an early applicant
Mobility logistics service
201-500 employees
Be an early applicant
Office located in 9th District, Paris
201-500 employees
Company mission
Free2Move's mission is to build a neutral platform for new mobility services that encompasses all logistics solutions and providers.
Role
Who you are
- Currently enrolled in a Master’s or Bachelor’s program in Human-Computer Interaction, Psychology, Design, Social Sciences, or a related field (alternance contract eligibility required)
- Strong interest in user research, usability, and digital product design
- Familiarity with research methodologies (qualitative and/or quantitative) and data analysis
- Excellent communication skills in English (French is a plus)
- Analytical mindset, attention to detail, and a proactive attitude
- Ability to work collaboratively in a multicultural, cross-functional team environment
- Portfolio or examples of previous research work (academic or professional) are a plus
What the job involves
- As a UX Researcher Apprentice, you will join our dynamic Product and Design team to help shape the future of mobility
- You will work closely with experienced UX researchers, designers, and product managers to uncover user insights, identify pain points, and inform design decisions across our digital platforms
- Collaborate with UX researchers and product teams to plan, conduct, and analyze user research studies (interviews, surveys, usability tests, ethnographic research, etc.)
- Support the recruitment and coordination of research participants
- Assist in synthesizing qualitative and quantitative data to generate actionable insights
- Help create user personas, journey maps, and research reports to communicate findings to stakeholders
- Participate in ideation sessions and design reviews, advocating for user needs throughout the product development lifecycle
- Stay up-to-date with UX research best practices and contribute to continuous improvement initiatives
Application process
- We usually respond within a week
- To be filled asap
Our take
Free2Move provides an all-in-one car logistics service, offering services for booking parking spaces, car rental, car sharing, taxis, and electric car recharge locations. The company's services are provided across 170 countries with pricing tiers for both personal and business use and include all necessary regulations such as insurance, maintenance, and customer support.
Whilst it’s undeniable that individual online mobility services exist for each of the services that Free2Move provides, the company has made a smart move by aggregating them all into a universal easy-to-use car logistics service. Whilst the company currently provides access to both gas-powered and electric vehicles, it plans to focus on reducing its carbon footprint by focusing more on electric cars in the future.
Other plans moving forward include an expansion into America, with the introduction of ride-sharing services across five major US cities through a fleet of 3000 cars. Whilst car-sharing hasn't been a major trend in the US, CEO Brigitte Courtehoux, appointed at the end of 2022, is capitalizing on another gap in the US market by leasing its technology to US car dealers for use in their own respective rental and car-sharing services. It's also launched a mobility app in partnership with Share Now, which it merged with in 2022.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2016
$1.2m
SERIES A
Jul 2015
$1.1m
ANGEL
Total funding: $3.2m
Company benefits
- Annual Bonus Target
- Health Insurance
- Retirement Plan
- Paid time off
- An environment that promotes career development
- Equal Opportunity employer committed to diversity and inclusivity in the workplace
Leadership
Brigitte Courtehoux
(CEO)23 years of experience working with Groupe PSA including 8 years as CEO. Took over the position of CEO at Free2Move in 2021.
Salary benchmarks
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