Operations Associate, Gopuff

Salary not provided

Weekly pay cycle (Get paid weekly!)

GSuite

Entry and Junior level

London

Office located in Tottenham, London

Food, alcohol, and daily essentials delivery service

Be an early applicant

Food, alcohol, and daily essentials delivery service

1001+ employees

B2CRetailFoodConsumer GoodsDeliveryeCommerce

Be an early applicant

Salary not provided

Weekly pay cycle (Get paid weekly!)

GSuite

Entry and Junior level

London

Office located in Tottenham, London

1001+ employees

B2CRetailFoodConsumer GoodsDeliveryeCommerce

Company mission

To deliver food, drink, supplies, and essentials to customers' doorsteps, safely and quickly.

Job

Company

Role

Who you are

Must be 18 years or older
Experience working in a restaurant, retail or warehouse environment (preferred, not required)
Work with a fluid schedule and available during peak hours of 5pm - 2am
General working knowledge of basic web-based software applications (e.g. Google G-Suite)
Lift up to 20lbs. repetitively

What the job involves

Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking, packing, receiving product, and working with our delivery riders
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks
Pick and pack items for dispatch to customers
Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
Inventory management and re-shelving of canceled orders
Clean and organize warehouse
Manage waste and spoilage through strict compliance with FIFO practice
Contact customer for substituted or out-of-stock items

Salary benchmarks

Our take

Gopuff was an early player in the last-mile delivery space, offering consumers access to a wide range of consumer goods (including food and alcohol) with delivery in ~30 minutes through its network of micro fulfillment centers, from which a fleet of drivers pick up and drop off orders.

Gopuff currently operates in over 1,000 cities and is adding more. The company has made several strategic acquisitions to charge its growth – including UKs Fancy and Dija, and US BevMo!. However, the company faces increased competition on all sides, from Getir (who recently acquired Gorillas), Glovo, and Zapp, as well as high operating costs.

The company has added a range of new capabilities to its platform, launching features to eliminate former pain points by including advance order scheduling, gifting, and in-store pickup. After abandoning plans to IPO in mid-2022, it is focusing back on profitability, though the company has faced some scrutiny over its methods and has had to search further afield for funding at a time when venture capital is scarce. Regardless, Gopuff is well set to remain a major player in the market.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

-11% employee growth in 12 months

Glassdoor (2.7)

Company

Funding (last 2 of 10 rounds)

Dec 2021

$1.5bn

CONVERTIBLE

Jul 2021

$1bn

SERIES H

Total funding: $5.0bn

Company benefits

Gopuff employee discount
Career growth opportunities
Internal rewards programs
Annual performance appraisal and bonus
Equity program

Company HQ

Northern Liberties, Philadelphia, PA

Leadership

Yakir Gola

(Co-CEO & Co-Founder)

Founded GoPuff whilst studying at Drexel University.

Rafael Ilishayev

(Co-CEO & Co-Founder)

Rafael studied at Drexel University with Yakir, where they co-founded Gopuff together in October 2013, and have been co-CEOs since.

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