Website Manager, Discord
$156-175.5k
+ Equity
Voice, video and text communication platform
Job no longer available
Voice, video and text communication platform
1001+ employees
Job no longer available
$156-175.5k
+ Equity
1001+ employees
Company mission
Discord's mission is to help friends and communities come together to hang out and explore their interests.
Role
Who you are
- You bring an exceptional attention to detail, and a passion for digital content integrity
- Experience communicating with empathy cross-functionally to influence and educate on website development and processes
- 6+ years of experience managing websites & website content production
- Proven work experience as a digital project manager
- Hands-on experience with project management software such as Notion, Asana
- Strong level of proficiency in front-end Webflow development, including:
- A strong command of the Webflow interface, including its panel for elements, styles, basic and advanced interactions, and CMS features to be able to support site content creation and updates
- Ability to use Webflow’s custom code integration to implement more complex interactive elements, custom forms, third-party integrations, and other site experiences beyond the native Webflow interface
- Understanding of development for cross-browser compatibility in Webflow using CSS styles and interactions
- Familiarity with Webflow page optimization techniques including image compression, minifying CSS and JavaScript, and utilizing Content Delivery Networks (CDNs) to reduce load times
- Excellent organization and time management skills
- Extra credit if you have an understanding of subcultures and fandoms of many kinds!
What the job involves
- Discord is looking for an experienced Web Manager to support our Core Platform Marketing team composed of web managers, content writers, project managers, and external agencies
- You'll be contributing to our site strategy execution & operation, and managing project deliverables/OKRs through the entirety of their digital lifecycle
- As a Web Manager you'll help oversee the delivery of all discord.com marketing projects from ideation through execution while keeping the health of our digital channels top of mind
- This role would report to the Head of Web & Editorial
- Work alongside many teams including: Product, Social, Video, Experiential, Comms, Legal, Policy, CX, Data, and Creative
- The Brand Marketing team crafts all external channels and touchpoints of Discord, bringing our values and voice to life
- Lead the production of new discord.com projects from design concept through completion, including site updates and revisions
- Draft plans, processes, and timelines to clearly align, operationalize, and guide our team and agency resources on site development projects
- Be a connector across MarComm, Product, Engineering, and Policy teams to help build and manage Discord’s web presence through discord.com as an extension of our product
- Highlight potential project risks, help solve project progress blockers, and support the web team in proactively solving issues related to our web CMS and marketing site stack. Develop support documentation including risk logs and requirement specifications for our ongoing digital channel efforts
- Manage the front & back-end development of web projects as well as the upkeep of our content management system (CMS) via content management, audits, and structural updates
- Help coordinate internal and external (agency or freelance) resources for writing, graphic design, SEO, and other asset creation related to discord.com
- Support the construction & maintenance of both new and existing discord.com architecture from concept through completion. Test compatibility, monitor online traffic, and ensure site functionality and security alongside our engineering teams
- Identify, scope, and triage technical issues both reactively and proactively across our web stack. Collaborate closely with product engineering to ensure a flawless user experience between our website and product
Our take
Discord is an industry giant in the chat app space. The free platform has rapidly become one of the most popular services in the sector since being founded in 2015. It counts over 150 million active users in 19 million communities, successfully expanding beyond its original focus on video game players to become a broader social networking app and public forum.
Discord's userbase has grown rapidly as remote work has become the norm and a new generation of internet users has come online, attracted to its youthful presentation and plethora of gaming and social tools. It has since fended off takeover bids from Microsoft and interest from other giants such as Amazon and Twitter, and has grown into a profitable company, funded by optional subscription fees and commissions from sales through the platform.
Discord’s remarkable growth, however, is not without obstacles. The company faces competition from deep-pocketed giants like Facebook, and regulatory concerns from those worried about the platform’s relatively light chat moderation. However, the company has the resources and expertise to adapt. For example, the acquisition of harassment detection software company Sentropy will go a long way towards placating the concerns of critics, as will the 2024 acquisition of teen app Gas used to give anonymous compliments to friends. All of these purchases are part of Discord's move to expand out of its mostly gaming-focused customer base.
Steph
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Sep 2021
$500m
SERIES H
Dec 2020
$100m
SERIES H
Total funding: $979.3m
Company benefits
- Comprehensive medical insurance including Health, Dental and Vision
- Mental health resources and quarterly wellness stipends
- 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
- Paid parental leave (plus fertility, adoption and other family planning benefits)
- Flexible long-term work options (remote and hybrid)
- Volunteer time off
- A diverse slate of Employee Resource Groups
- Plus commuter contributions and other perks for office-based employees
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Jason Citron
(CEO)Started out as a programmer at Papaya Studio, Stormfront Studios and Doublefine Productions. Also founded OpenFeint, a global mobile social gaming company.
Worked as a Software Engineer at Casamba and then Kabam. Was Lead Software Engineer at GREE International, and founded social network Guildwork.com in 2009.
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