Global Client Director, Thomson Reuters
GLLF
+ Incentive Program
Financial news and financial data provider
Open for applications
Financial news and financial data provider
1001+ employees
Open for applications
+ Incentive Program
1001+ employees
Company mission
To help professionals advance their businesses and gain competitive advantage with the trusted answers only we can provide.
Role
Who you are
- Experience and proven success at leading large, sophisticated accounts (Global experience is desirable)
- Exceptional strategic and consultative sales skills
- Strategic partnering, network building and client management
- Resourcefulness and high organizational skills; the ability to juggle multiple priorities and operate successfully in a complex, dynamic, fast paced, highly collaborative, and continuously evolving environment
- Ability to move from vision to strategy to operations to detailed execution
- Deep understanding of legal workflow; ability to uncover key issues and provide insightful, actionable solutions
- Strong advocacy skills for both customer’s and Thomson Reuters interests
What the job involves
- The Global Client Director (GCD) will be responsible for our most high profile, strategic clients who have global needs and requirements
- The GCD will deliver exceptional customer service that demonstrates value to the customer and ultimately growth to Thomson Reuters’ business
- Particular areas of focus include ensuring all cross-sell and up-sell opportunities are realized across our suite of products, owning and growing the C-suite relationships, proficiency in bringing industry insights and thought leadership to the law firm, maximizing revenue/retention and identifying new partnerships opportunities
- This is a key role within the sales and account management organization that requires entrepreneurship, innovation and enthusiasm for serving the customer
- The GCD will need to identify key and senior stakeholders within each client and build strong long-term relationships with them
- Working closely with global internal "pods", i.e. Sr. Sales Executives, Solutions Consultants, etc., you will need a collaborative focus to ensure we meet changing customer expectations
- You will be responsible for coordination and driving collaboration across your territory and should use structured Account Planning methods to set goals and detail how you will achieve them
- Gain a deep understanding of each firm’s business strategy and objectives to inform the direction of Thomson Reuters strategy and ensure we align our capabilities effectively
- Align collective resources of Thomson Reuters to build long-term business relationships, grow revenue, drive retention, and increase the Thomson Reuters footprint
- Collaborate effectively across Thomson Reuters to develop the account strategy for each assigned firm, agree on prioritization of opportunities with relevant sales and account management colleagues, and take responsibility for driving progress on the account strategy, acting as the point of coordination across Thomson Reuters
- Demonstrate strong negotiation skills focusing on the Thomson Reuters value proposition, identify opportunities to create needs and competitive solutions
- Act as senior escalation point for clients and internal account teams as necessary
- Keep accurate records in SFDC
- Ensure we have the right connections between Thomson Reuters and the customer at all levels and have the ability to bring the relevant stakeholder from both organizations into strategic meetings
- Build trusted advisor relationships with executives and decision makers at assigned firms; responsible for creating win-win solutions and outcomes to further customer engagement and loyalty
Application process
- End Date: December 26, 2026
Our take
Thomson Reuters is reinventing the way professionals work. The multinational media conglomerate provides answers that help professionals make better decisions to run smarter businesses. It targets those in complicated sectors that move society forward; tax, law, compliance, government, and media.
Founded over 165 years ago, the company is now powered by thousands of international journalists. This bandwidth guarantees speed, impartiality, and insight that have helped Thomson Reuters retain its position a market leader. To stay competitive with companies founded in the digital era, Thomson Reuters places emphasis on helping clients reinvent themselves for the newly disruptive digital age.
As well as investing in the coverage of growth markets India and China, and embarking on a number of fintech acquisitions, Thomson Reuters announced an expansion of its long-term partnership with the London Stock Exchange Group in 2023. Together, they plan to enhance the value of financial and market news services to LSEG customers, whilst delivering a superior experience to professionals around the world.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Company HQ
Wellington Place, Toronto, ON
Leadership
Steve Hasker
(CEO & President)Previously served as Senior Advisor for TPG, CEO for Creative Artists Agency, Global President & Chief Operating Office for Nielsen, and as a Partner for McKinsey & Company.
Share this job
View 48 more jobs at Thomson Reuters