Sales Operations Director, Gentrack
Cleantech solutions for utilities
Job no longer available
Cleantech solutions for utilities
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To provide leading utilities across the world with innovative cleantech solutions.
Role
Who you are
- Strong understanding of sales operations and process optimisation
- Expertise in HubSpot CRM (implementation and administration)
- Excellent analytical and problem-solving skills with a data-driven mindset
- Strong project management and organizational skills
- Ability to manage multiple priorities and work cross-functionally
- Exceptional communication and stakeholder management skills
- Proven experience in sales operations or a similar role within a B2B environment
- Hands-on experience with CRM systems (HubSpot preferred)
- Familiarity with bid management and contract administration processes
- Strong proficiency in Excel and data visualisation tools
- Bachelor’s degree in Business, Sales, or related field (or equivalent experience)
- Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in
What the job involves
- This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business
- We are currently looking for a Sales Operations Director to design, implement, and optimise sales processes that drive efficiency, scalability, and revenue growth
- This role ensures the sales organisation operates effectively by managing systems, data, and processes, while providing strategic support across bid management, contract administration, and CRM implementation
- Define, document, and implement standardized sales processes across the organisation
- Establish and monitor key performance metrics (KPIs) to measure sales effectiveness and pipeline health
- Continuously review and refine processes to improve conversion rates and shorten sales cycles
- Lead the deployment and adoption of HubSpot CRM, ensuring seamless integration with existing systems
- Develop workflows, dashboards, and reporting tools to enable data-driven decision-making
- Train and support sales teams on CRM best practices and usage
- Oversee the end-to-end bid process, ensuring timely and high-quality submissions
- Collaborate with sales, legal, and finance teams to align proposals with commercial and contractual requirements
- Maintain a repository of proposal templates and best practices for efficiency
- Assist in drafting, reviewing, and tracking customer contracts in collaboration with legal and finance teams
- Ensure compliance with contractual obligations and maintain accurate records
- Develop and maintain sales dashboards and reports to provide actionable insights to leadership
- Analyse pipeline trends, forecast accuracy, and sales performance to inform strategic decisions
- Partner with Marketing, Finance, and Delivery teams to ensure alignment on revenue goals
- Support sales enablement initiatives, including onboarding and training programs
Salary benchmarks
Our take
Gentrack provides customer relationship management and billing software solutions to the utilities industry. In particular, it focuses on providing modern, 'cleantech' solutions - an approach which allows its clients to benefit from both increased efficiency and greater sustainability. As world industries set ambitious net zero carbon targets in response to a mounting climate crisis, Gentrack has found its services consistently in demand since its founding in 1980.
With direct competition from the likes of Ecrion and Apptivo, Gentrack must constantly strive to keep ahead of its rivals. However, its solutions have already been backed by some key clients in the market, with a particularly strong base among energy suppliers in New Zealand and Australia. As energy prices rapidly increase due to political instability in Europe, Gentrack has also expanded its presence strongly in the United Kingdom, forming partnerships with the likes of Marble Power, ENGIE, E.On and npower.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Mar 2019
$0.2m
SEED
Total funding: $0.2m
Company HQ
London, UK
Additional info
- Further offices in USA, Singapore, Australia and New Zealand.
Leadership
Gary Miles
(CEO)Co-founded jNetX in 2001, where they served as CEO for 8 years. Joined Amdocs in 2009, first as Division President & CTO and then as CMO & President of Business Services. Joined Gentrack in 2020 as CEO.
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