Senior Backend Engineer, charles

Salary not provided

+ VSOP

Kubernetes

TypeScript

GCP

Python

Java

Redis

Node.js

Rust

Prometheus

Grafana

Senior and Expert level

Berlin

3-4 days a week in office

Conversational AI agents and CRM platform

Job no longer available

Conversational AI agents and CRM platform

21-100 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Job no longer available

Salary not provided

+ VSOP

Kubernetes

TypeScript

GCP

Python

Java

Redis

Node.js

Rust

Prometheus

Grafana

Senior and Expert level

Berlin

3-4 days a week in office

21-100 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Company mission

To empower businesses to thrive in a challenging world of shifting consumer preferences and rising acquisition costs.

Job

Company

Role

Who you are

5+ years of experience in software engineering and integrations
Proficiency in Node.js, TypeScript and at least one other high-level programming language (Java, Go, Rust, Python)
Experience deploying and managing applications on cloud platforms, preferably GCP
Experience with infrastructure as code tools
A testing-first mindset with strong monitoring skills and the ability to write reliable, scalable code
Familiarity with data protection regulations would be a big plus such as GDPR and designing compliant data architectures
Data-driven decision-making and creativity in problem-solving
Strong communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders
Mentoring skills to help the whole team to grow as we scale

What the job involves

From socks, and petfood, to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time
As a Senior Software Engineer at charles, you’ll help drive our product and infrastructure forward, enabling us to revolutionize conversational commerce
You’ll work closely with the other Engineers to build scalable, high-performing systems, while improving system architecture, resolving tech debt, and ensuring seamless user experiences
Your contributions will result in reliable, data-driven solutions that support millions of users and push the boundaries of messaging-driven commerce
Moving the product and infrastructure forward, ensuring scalability and reliability
Integrate messaging with CRMs, CDPs, and shop systems
Develop scalable data models, integrations, and SDKs
Writing clear, maintainable documentation and ensuring reliable, well-tested code
Monitoring systems for performance and implementing data-driven improvements
Reviewing your peers code and contribute with the company’s growth
Break product initiatives to small technical deliveries and estimate the workload
OUR STACK
Node.js/TypeScript, NestJS
VueJS, Tailwind
PostgreSQL, PubSub, Redis, BullMQ
GCP, Kubernetes
Prometheus/Grafana

Our take

Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.

Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.

Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is still relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

51% employee growth in 12 months

Trustpilot (3.6)

Company

Funding (last 2 of 3 rounds)

Jul 2022

$23m

SERIES A

Apr 2021

$7.4m

SEED

Total funding: $31.5m

Company HQ

Mitte, Berlin, Germany

Leadership

Andreas Tussing

(Co-Founder & CEO)

Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.

Artjem Weissbeck

(Co-Founder & Board Member)

Previously co-founded Kapten & Son.

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