Solutions Architect, hyperexponential
£88-96k
OTE
£80-87k
BASE
+ Share options + 5k L&D Budget
2-3 days a week in office (The Ministry - Borough)
AI-powered platform transforming risk and pricing decisions
Job no longer available
AI-powered platform transforming risk and pricing decisions
201-500 employees
Job no longer available
£88-96k
OTE
£80-87k
BASE
+ Share options + 5k L&D Budget
2-3 days a week in office (The Ministry - Borough)
201-500 employees
Company mission
To build the decision infrastructure that helps the world take on more risk with confidence.
Role
Who you are
- You'll be customer-centric but business-savvy
- You have confidence in your skills, abilities, experience and training. This confidence is apparent in all of your work, allowing our clients to see you as a 'trusted advisor' - a designation that you respect and commit to strengthening
- You're smart. You're skilled and experienced across multiple technical competencies and levels, allowing you to operate (and translate) from high-level architecture down to low-level implementation with ease. You're a curious fast-learner who applies initiative to produce effective and efficient solutions for our clients
- You're kind. You appreciate that first impressions count and that you're one of the earliest hxers our clients meet in their hyperexponential journey, so you consistently demonstrate a professional, thoughtful, and considerate approach when dealing with them
- You get stuff done. You understand that you're a senior employee of an efficient business, and it's your responsibility to maintain or improve that efficiency through your work. You demonstrate this by being pragmatic in your approach, focussing on ROI, and by constantly looking for opportunities to standardise and document repeatable processes, allowing you and the team to focus on high-value, unique, exciting work
- Software development skills and experience (ideally Python, and/or Rust, Go, Kotlin, Java, etc)
- Sound technical knowledge, ideally across multiple technical competencies and levels (e.g APIs, networking, databases, security, compliance, observability, architecture)
- Excellent communication skills (written, graphical, remote, in-person, presentation, one:one, one:many) with the ability to engage, influence, and inspire stakeholders and colleagues to drive collaboration and alignment
- Understanding of networking concepts (TCP/IP, HTTP, routing, firewalls, TLS, VPNs)
- Understanding and experience of Authentication and Authorisation patterns (SAML, SCIM, OAuth, JWT, etc) and providers (e.g Okta, Auth0, AzureAD, etc)
- Good understanding and experience of interfaces and integration patterns (APIs, message queues, webhooks, SQL, etc)
What the job involves
- Reporting to our Solutions Architect Team Lead, Alex Karet
- Our Field Engineering team provides a world-class technical capability to our Revenue function, with a mission to supercharge its three core pillars of Sales, Marketing, and Customer
- Our primary objective is to help our customers realise the full value and benefit of hx Renew by helping them deeply and seamlessly integrate it into their ecosystem
- This journey begins during the sales process, continues through onboarding as a customer, and beyond into consultancy/professional services once they're live
- Away from the client/prospect/customer journey we develop and maintain a growing suite of system integration libraries and components that act as the 'lines' we draw when we 'connect the dots' with our clients
- As a Solutions Architect you'll be front-and-centre in the execution of the team's mission
- You'll be a trusted advisor to our customers - but you know that trust has to be earned
- To do so you'll use your excellent interpersonal skills and technical credibility to establish a rapport with your counterparts during the Sales process, catalysing a long-term relationship that'll underpin the success of our future partnership
- You'll become the experts' expert, knowing hx Renew top-to-bottom, inside-out - both breadth and depth. You'll know its limits and which ones can be safely pushed. You'll know every trick in the book, the secret combos, and the cheat codes
- You'll combine all of this with a knowledge of insurance technology to present 'the art of the possible' (and sometimes seemingly impossible!) to our customers
- You'll understand the importance of optimising our Customer Acquisition Cost, and will use your 'bench' time to drive efficiencies across Revenue by developing and maintaining reusable assets (use-cases, handbooks, playbooks, presentations, videos, one-pagers, whitepapers, etc) that absorb the majority of demand upstream without additional effort, allowing you and the team to focus on high-value, unique, exciting work
- Run effective and efficient workshops to understand client needs, mapping them to our onboarding and integration playbooks
- Build relationships with clients to drive low-friction Sales and Onboarding processes
- Support RFP, RFI, due diligence and Q+A requests
- Develop and present proofs-of-concept to demonstrate the integration capabilities of hx Renew
- Support customer onboarding, helping to deliver their previously-agreed integration plans
- Deepen relationships with customers, becoming their 'trusted advisor' on all things hx Renew
- Provide consultancy/professional services, solving unique challenges for our customers (and sometimes our colleagues!)
- Develop and maintain system integration libraries and components
- Act as 'Customer Zero', working with our Product Engineering team to drive new features and improvements
- Develop and maintain reusable assets (use-cases, handbooks, playbooks, presentations, videos, one-pagers, whitepapers, etc) that absorb the majority of demand 'upstream'
- Promote hyperexponential (and your work!) in the industry and community by blogging, and speaking at meetups and conferences
- Attend the 'Revenue University' and become 'Revenue Certified' within one month
- Shadow a client workshop within one month
- Become 'Field Engineering certified' within two months
- Lead a client workshop within three months
- Propose improvements to our ways of working and/or assets within three months
Application process
- Initial call with our Talent team to begin the process
- In-depth interview with our future manager
- Skills assessment and scenario-based interview
- Values interview with our Field Engineering CTO
- We offer!
Salary benchmarks
Our take
hyperexponential was created to provide modelling software to help people and businesses build, deploy and manage analytical models that work with small, sparse and fragmented datasets. Its goal is to make teams more agile, collaborate more deeply, and work more productively.
hyperexponential's pricing and data-driven decision-making software is built for the speciality and commercial insurance markets. The product has broad applications, but the company's initial focus is on speciality insurance, a sector the founders know well, having worked there for more than a decade.
The company's making a name for itself too, working with some of Europe's biggest insurers to transform how pricing decisions are made. And its newest launch, hx AI, blends powerful AI with its core platform to help insurers build smarter models, faster. It's a strong signal that hyperexponential is not just growing, but ready to lead the way.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2024
$73m
SERIES B
Jun 2021
$18m
SERIES A
Total funding: $91m
Company benefits
- £5,000 for individual and group training and conference budget
- 25 days holiday plus 8 bank holiday days (33 in total)
- Company pension scheme via Penfold
- Mental health and therapy provision via Spectrum.life
- Individual wellbeing allowance via Juno
- Private healthcare insurance through AXA
- Top-spec equipment (laptop, screens, adjustable desks, etc)
- Regular remote & in-person hackathons, lunch & learns, socials and games nights
- Team breakfasts and lunches, snacks, drinks fridge, fun office @ The Ministry
Company values
- We are owners - We help move hyperexponential forward without being told
- We push boundaries - We keep going for ourselves and our customers when most would stop
- We grow - We learn deeply, by making things. We improve through data and insights
- We go deeper - We apply a thoughtful and customer centric mindset to all we do
- We do the right thing - We are usually nice, never disrespectful, and always kind
Company HQ
London, UK
Articles
Leadership
Amrit Santhirasenan
(Co-Founder & CEO)CompSci at the University of York, qualified Actuary and previous Head of Pricing and Analytics of Tokio Marine Kiln, one of the largest managing agents at Lloyd’s.
People progressing
They joined hyperexponential in 2020 when the company still had a fairly small Engineering team. They were given the opportunity to step in as a Team Lead and ended up being one of the first Team Leaders within ProdEng.
Charlotte joined hx in 2022 and progressed from Project Manager to Delivery Lead, now driving strategic programmes and helping scale how we deliver cross-functional work.
Diversity, Equity & Inclusion at hyperexponential
Rotem Ben-David (Head of People Operations & Performance)
- We are committed to diversity and equal opportunity. We believe that the more inclusive we are, the better our work and culture is. We are not yet where we want to be in terms of balance, but it is our mission to build a team that represents a variety of backgrounds and perspectives and we are working hard towards that goal.
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