User Experience Researcher, Anthropic

$260-385k

+ Equity

Senior and Expert level
New York
San Francisco Bay Area
Remote from US

More information about location

Anthropic

AI safety and research company

Job no longer available

Anthropic

AI safety and research company

1001+ employees

B2BArtificial IntelligenceDeep TechMachine LearningSaaS

Job no longer available

$260-385k

+ Equity

Senior and Expert level
New York
San Francisco Bay Area
Remote from US

More information about location

1001+ employees

B2BArtificial IntelligenceDeep TechMachine LearningSaaS

Company mission

To create reliable, interpretable, and steerable AI systems.

Role

Who you are

  • 8+ years of industry UX research experience
  • A track record of driving successful product decisions through your research
  • Advanced expertise in quantitative methods (surveys and data analysis)
  • Mastery of qualitative research methods
  • Experience thriving in ambiguous situations within rapidly growing or changing organizations
  • Excellent prioritization skills with ability to synthesize multiple inputs and drive focus toward highest-impact work
  • Strong problem-solving capabilities with a record of turning constraints into opportunities
  • Ability to communicate research insights in compelling, memorable ways that drive clear action
  • Keen product intuition with a talent for identifying opportunities and generating creative product possibilities
  • Proven ability to forge strong partnerships with product managers, designers, and cross-functional stakeholders
  • We require at least a Bachelor's degree in a related field or equivalent experience

Desirable

  • Have a master’s or PhD in HCI, Cognitive Psychology, Social Psychology, Anthropology, Information Science, Sociology, or other social/behavioral sciences
  • Have experience doing research for developer tools and API products
  • Have experience with LLMs

What the job involves

  • As the second user researcher at Anthropic, you'll drive research strategy for key product areas in an environment that deeply values user insights:
  • We inform critical decisions through rigorous research, with stakeholders who eagerly incorporate data into their decision-making
  • Research has a seat at the table for product strategy and roadmapping, helping ensure we build the right things for our users
  • We work as a lean team focused on high-impact projects across a diverse range of product areas and user needs
  • We partner extensively with teams across the company, from AI research to marketing, while maintaining especially close collaboration with product design
  • We combine qualitative and quantitative methods to drive understanding of user needs in this rapidly evolving space
  • Gather context and prioritize the most important and high-leverage research opportunities in your area(s)
  • Lead research initiatives that inform strategic product decisions
  • Design and execute both qualitative and quantitative research studies with a focus on efficiency and impact
  • Build effective partnerships with PMs and other product leaders
  • Synthesize findings into actionable recommendations, valuing speed of delivery over polish of output
  • Communicate research findings effectively through excellent storytelling, customizing communication based on stakeholder needs
  • Drive concrete impact while maintaining high quality, even with quick turnaround times

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Insights

Top investors

190% employee growth in 12 months

Glassdoor (4.3)

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Trustpilot (1.7)

Company

Company benefits

  • Comprehensive health, dental, and vision insurance for you and your dependents
  • Inclusive fertility benefits via Carrot Fertility
  • Generous subsidy for OneMedical
  • 21 weeks of paid parental leave
  • Unlimited PTO
  • Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant
  • 401(k) plan with 4% matching
  • $500/month flexible wellness stipend
  • Commuter coverage
  • Annual education stipend
  • A home office improvement stipend when you first join
  • Relocation support for those moving to the Bay Area

Funding (last 2 of 12 rounds)

Mar 2025

$3.5bn

SERIES E

Jan 2025

$1bn

GROWTH EQUITY VC

Total funding: $16.3bn

Our take

Funded by Google and founded by ex-OpenAI employees, Anthropic is an AI company focused on building a reliable, innovative AI system. While the company is relatively new to the market it has already launched a highly anticipated AI chat assistant called Claude which is set to rival OpenAI's ChatGPT.

Similar to other chatbots, Claude is accessible through a chat interface and can provide a number of conversation and text-processing tasks. A key point of differentiation is that Claude is designed to produce less harmful outputs than that of the other chatbots that came before it.

While there is much praise for the chat assistant, there is still room for improvement with feedback reporting that Claude is worse at maths and grammar compared to its rival. However, with industry giants like Google backing this company from an early stage, it is clear Anthropic has the potential to become a leading player within the AI industry.

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Freddie

Company Specialist at Welcome to the Jungle