Product Manager, Gentrack
Office located in Greater London
Cleantech solutions for utilities
Open for applications
Cleantech solutions for utilities
501-1000 employees
Open for applications
Office located in Greater London
501-1000 employees
Company mission
To bring utilities into a sustainable era, relentlessly driving their customers' success by developing better cleantech solutions.
Role
Who you are
- Proven experience in product management, with a track record of leading successful product initiatives
- Strong leadership and team management skills, with the ability to inspire and guide software teams towards achieving common goals
- Deep understanding of customer needs and the ability to translate those needs into actionable product strategies and investments
- Excellent communication and interpersonal skills, with the ability to effectively convey complex ideas to diverse audiences
What the job involves
- As a Product Manager at Gentrack, you will be responsible for holistic management of one of our products or an investment stream
- Build Exceptional Products: Work with cross-functional teams to deliver high-quality products that meet customer needs and drive business growth
- Project Management: Ensure timely delivery of product features and enhancements, using appropriate planning and prioritisation techniques and managing timeline expectations effectively
- Quality Assurance: Maintain high standards for product quality, working closely with engineering and QA teams to build capability and resolve issues promptly
- Understand Customer Needs: Gather customer feedback and analyse data to gain deep insights into customer requirements and pain points
- Customer Advocacy: Champion the voice of the customer within the organization, ensuring that product decisions align with customer needs and expectations
- User Experience: Collaborate with UX teams to create intuitive and user-friendly product interfaces
- Leadership: Inspire and motivate the teams you work with, fostering a collaborative and innovative work environment
- Stakeholder Management: Build strong relationships with internal stakeholders and customers, effectively communicating product vision and progress
- Cross-Functional Collaboration: Work closely with marketing, sales, and support teams to ensure successful product launches and ongoing customer satisfaction
- Roadmap Planning: Create and maintain a product roadmap that prioritizes features and initiatives based on business value and customer impact which supports Gentrack’s overall business goals
- Market Analysis: Stay informed about industry trends, competitive landscape, and emerging technologies to identify opportunities for investment
Salary benchmarks
Our take
Gentrack provides customer relationship management and billing software solutions to the utilities industry. In particular, it focuses on providing modern, 'cleantech' solutions - an approach which allows Gentrack's clients to benefit from both increased efficiency and greater sustainability. As world industries set ambitious net zero carbon targets in response to a mounting climate crisis, Gentrack has found its services consistently in demand since its founding in 1980.
With direct competition from the likes of Ecrion and Apptivo, Gentrack must constantly strive to keep ahead of its rivals. However, its solutions have already been backed by some key clients in the market, with a particularly strong base among energy suppliers in New Zealand and Australia. As energy prices rapidly increase due to political instability in Europe, Gentrack has also expanded its presence strongly in the United Kingdom, forming partnerships with the likes of Marble Power, ENGIE, E.On and npower.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Mar 2019
$0.2m
SEED
Total funding: $0.2m
Company HQ
London, UK
Additional info
- Further offices in USA, Singapore, Australia and New Zealand.
Leadership
Gary Miles
(CEO)Co-founded jNetX in 2001, where they served as CEO for 8 years. Joined Amdocs in 2009, first as Division President & CTO and then as CMO & President of Business Services. Joined Gentrack in 2020 as CEO.
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