Product Manager, Gentrack

• Proven experience in product management, with a track record of leading successful product initiatives
• Strong leadership and team management skills, with the ability to inspire and guide software teams towards achieving common goals
• Deep understanding of customer needs and the ability to translate those needs into actionable product strategies and investments
• Excellent communication and interpersonal skills, with the ability to effectively convey complex ideas to diverse audiences

• As a Product Manager at Gentrack, you will be responsible for holistic management of one of our products or an investment stream
• Build Exceptional Products: Work with cross-functional teams to deliver high-quality products that meet customer needs and drive business growth
• Project Management: Ensure timely delivery of product features and enhancements, using appropriate planning and prioritisation techniques and managing timeline expectations effectively
• Quality Assurance: Maintain high standards for product quality, working closely with engineering and QA teams to build capability and resolve issues promptly
• Understand Customer Needs: Gather customer feedback and analyse data to gain deep insights into customer requirements and pain points
• Customer Advocacy: Champion the voice of the customer within the organization, ensuring that product decisions align with customer needs and expectations
• User Experience: Collaborate with UX teams to create intuitive and user-friendly product interfaces
• Leadership: Inspire and motivate the teams you work with, fostering a collaborative and innovative work environment
• Stakeholder Management: Build strong relationships with internal stakeholders and customers, effectively communicating product vision and progress
• Cross-Functional Collaboration: Work closely with marketing, sales, and support teams to ensure successful product launches and ongoing customer satisfaction
• Roadmap Planning: Create and maintain a product roadmap that prioritizes features and initiatives based on business value and customer impact which supports Gentrack’s overall business goals
• Market Analysis: Stay informed about industry trends, competitive landscape, and emerging technologies to identify opportunities for investment

Total funding: $0.2m

Gentrack provides customer relationship management and billing software solutions to the utilities industry. In particular, it focuses on providing modern, 'cleantech' solutions - an approach which allows Gentrack's clients to benefit from both increased efficiency and greater sustainability. As world industries set ambitious net zero carbon targets in response to a mounting climate crisis, Gentrack has found its services consistently in demand since its founding in 1980.