Senior Manager of Data & BI, FutureLearn
UK-led global learning platform
Job no longer available
UK-led global learning platform
201-500 employees
Job no longer available
201-500 employees
Company mission
FutureLearn’s purpose is to transform access to education.
Role
Who you are
- Analytical & Leadership Expertise
- Overall 4+ years commercial data analytics experience, at least a year in a senior or managerial position
- Proven ability to define and drive an organisation's analytical agenda using statistical methods and data science techniques
- Excellent knowledge and hands-on experience with data transformations through Sql/ dbt, data modelling and modern visualisation tools like Looker and Power BI. Experience with Python would be an advantage
- Strong communication, stakeholder management, and ability to influence decision-makers
- An awareness of higher education (HESA) data reporting would be advantageous
- Technical Context & Systems Awareness
- A strong high-level understanding of data architecture concepts and the capabilities of cloud data warehouses, especially Snowflake
- Awareness of ETL and data orchestration concepts, enabling effective collaboration with the Data Engineering team
- Familiarity with Salesforce reporting and integration would be advantageous
What the job involves
- The Senior Manager, Data & BI will lead the company's data analysis function with data engineering reporting into it. This role is responsible for the overall data strategy, team leadership, and ensuring high-quality, actionable insights are delivered across the organisation. They will maintain a strategic overview of the data architecture necessary to support this function
- Data Strategy & Leadership
- Establish the vision, priorities, and roadmap for the central data analysis and data science function
- Build and lead a high-performing team of Data Analysts and eventually manage a Data Engineer to ensure the team has the necessary skills and support
- Drive the use of data analysis and statistical modelling to inform product development, marketing effectiveness, and business operations
- Support the Marketing team in developing and implementing automated, AI-assisted marketing campaigns and personalised user recommendations based on deep data insights
- Insight Generation & Communication
- Serve as the principal expert for data interpretation, translating complex findings into clear, actionable recommendations for senior leadership
- Provide performance data and up-to-date dashboards for Sales and Marketing teams to track progress against targets and adjust strategy accordingly
- Collaborate with the Academic team to monitor learner progress and build systems that enable the team to provide proactive support
- Own and champion the use of Business Intelligence tools (Power BI, Looker) to ensure self-serve capabilities are maximised across the business
- Provide strategic input on data requirements for both the learning platform and Higher Education Services, specifically supporting the Academic team in providing required data returns to HESA
- Data Governance & Quality
- Champion data governance best practices, focusing on data quality, privacy, and responsible use across the business
- Ensure all analysis and reporting adhere to ethical standards and maintain an awareness of privacy issues, anonymity, and pseudonymity
- Collaborate with the underlying Data Engineering function to ensure the data platform is structured and managed optimally for analytical speed and efficiency
Salary benchmarks
Our take
Massive open online courses (MOOC) have taken off in the previous decade. Companies such as Udemy, Coursera and Lynda.com have led this wave.
FutureLearn is a UK-led global learning platform, founded in 2012 with the mission to transform access to education by offering top online courses from the world’s leading universities and brands. In November 2022, the company was acquired by Global University Systems (owners and operators of one of the world’s most diverse networks of higher education institutions). Subsequently, FutureLearn's CEO Andy Hancock stepped down, and the company's primary subscription plan, "Unlimited", was raised in price.
FutureLearn has set itself apart in the fast-growing market for higher education and lifelong learning, helping 10's of millions of learners globally, and has longstanding relationships with leading higher education institutions, including more than 150 UK Universities. However, FutureLearn's turbulent year and price rise signal difficulty moving forward as an acquired company. Its price hike is comparable to the price of Coursera's subscription. The latter has a wider back catalogue to bolster its cost, though.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Apr 2019
$66.9m
GROWTH EQUITY VC
Total funding: $66.9m
Company benefits
- Calm Premium Subscription
- Westfield Health Cash Plan
- Buy up to 5 additional days of holiday
- Volunteer for a charity of your choice for a day
- Cycle-to-work scheme
- Season ticket loan
- 28 days holiday (excl. bank holidays)
- Hybrid Working
Company HQ
Holborn, London, UK
Leadership
Vitaly Klopot
(COO)Currently Chief Innovation and Commercial Officer at Arden University, Board Member at Dignity Health Global Education, Host of The Business of Education Podcast. Previously COO of Global University Systems.
Ian Howell
(Managing Director)Previously the CEO of Higher Ed Partners and the COO of Open Universities Worldwide. Also worked as a Global Head of Lipper at Thomas Reuters and was an Army Officer in the British Army.
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