Group Product Manager, Gousto
1+ day a week in office
Recipe boxes delivered to your door
Job no longer available
Recipe boxes delivered to your door
501-1000 employees
Job no longer available
1+ day a week in office
501-1000 employees
Company mission
Gousto's mission is to make the food in our boxes more sustainable.
Role
Who you are
- Proven track record in building, launching, and scaling digital products that drive significant engagement and customer satisfaction
- Passionate about understanding customer needs and embedding customer insights into the product strategy, driving changes that transform the customer experience
- Deep experience with continuous discovery methodologies, ensuring product decisions are informed by ongoing user research and market insights
- Skilled in managing and mentoring other product managers, effectively growing the talent and skills of a product team
- Effective at leading teams through change, setting ambitious goals, and creating digital products that fundamentally enhance performance and engagement
- Able to articulate complex ideas in simple terms, inspiring both the tech team and stakeholders to rally around a shared product vision
- Background in fast-paced, technology-led environments with a focus on scalable digital product innovation
- Comfortable in a dynamic environment with an urgency to deliver quickly on impactful initiatives
What the job involves
- As the Group Product Manager for the Activate tribe, you will be responsible for defining and driving the strategy for our customer-facing digital products, ensuring that each interaction with Gousto is personalised, seamless, and impactful
- You'll focus on delivering a customer-centric product experience that continually adapts and evolves based on real-time insights and feedback
- You'll lead and empower a growing team of product managers, all working to enhance our digital product offerings through continuous discovery and a deep understanding of our customers' needs
- You'll ensure your team drives meaningful improvements in user engagement and retention, step-changing Gousto's digital product performance to deliver industry-leading customer satisfaction
- You'll work closely with our data science, analytics, and software engineering teams to create a culture of rapid testing, learning, and iteration, leveraging data to drive customer-centric decision-making and value creation
- Your focus will be on fostering innovation and building product capabilities that scale, all while delivering features that delight our customers and meet our ambitious growth goals
- As part of our product leadership, you'll contribute to our vibrant product community, sharing a passion for customer-first digital experiences and a commitment to being the "fastest learning team." You'll help elevate best practices, build new skills, and develop processes that enable the team to solve meaningful problems effectively
- Defining and executing the product strategy
- Leading and empowering the product team
- Enhancing our product offering to deliver a tangible impact on our marketing strategy
- Elevating our product practices and contributing to Gousto's product leadership
Application process
- In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc)
Salary benchmarks
Our take
There is an accelerating consumer need to eat healthily, sustainably, and at value. Gousto aims to meet this need with its meal-kit delivery service, which offers pre-packaged ingredients and recipe instructions. It sets itself apart with more than 60 different recipes to choose from each week - a third of which are customisable.
In 2021, Gousto sold more than 90 million meals, amounting to three meals every second, a figure that is on the rise. It is part of The UK Plastics Pact, which aims for 100% reusable, recyclable and compostable plastic by 2025. As a member, Gousto has committed to eliminating problematic plastics, stimulating innovation and helping to build a stronger recycling system in the UK.
Gousto became a B Corp certified company for its sustainability efforts. Following huge recent investments, the now unicorn company is sure to continue its growth over the coming years as more consumers switch to convenient online grocery shopping.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
35% employee growth in 12 months
Company
Employee endorsements
Team energy
"The energy at Gousto is infectious! There's always a way to get involved in the things you're most passionate about. Everyone is so enthusiastic..."
Funding (last 2 of 13 rounds)
Feb 2023
$62.7m
LATE VC
Jan 2022
$100m
LATE VC
Total funding: $362m
Company benefits
- 25 days holiday (excl. bank holidays), + a holiday day added each year (up to 30 days), + buy up to 5 days extra holiday
- 40% Gousto discount, 25% for friends and family, and first box free
- Private healthcare
- Gym and ClassPass membership
- Cycle to work scheme
- Referral scheme
- Company pension
- Quarterly team socials and mixed team events
- Gousto stash - hoodie, notepad, mug
- Free coffee, tea, fruit and ice cream
- Free beer, wine and soft drinks on Fridays
Company values
- Dream - We’ve got huge ambition and believe everything is possible - Curious, bold and resilient, we’ve got an insatiable appetite to learn and grow
- Deliver - We work at pace and focus on impact, taking ownership of the solution and raising the bar every step of the way
- Care - We obsess over our customers, doing the right thing for them and for the planet. We are one team, supporting and celebrating one another
Company HQ
Hammersmith, London, UK
Articles
Leadership
Timo Boldt
(CEO)Spent 4 years in Finance at Rothschild and a hedge fund before founding Gousto in 2012. Sits on the Digital Advisory Board at Unilever.
People progressing
Joined as Operations Development Director, being promoted to EVP Operations after 1 year, and has since become Chief People Officer.
Joined as a Customer Care Agent in 2014, and is now Head of Customer Care.
Joined as PR Manager, being promoted to Senior Brand and PR Manager after 1 year and again to Head of Brand Marketing and PR after 3 years.
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