Technology Operations Analyst, hyperexponential
2-3 days a week in office
Insurance pricing software
Be an early applicant
Insurance pricing software
201-500 employees
Be an early applicant
2-3 days a week in office
201-500 employees
Company mission
To transform the insurance industry through the power of decision intelligence.
Role
Who you are
- If you're excited about making a real impact through operational change, this is a unique opportunity to shape how a world-class SaaS technology team operates
- This is a role for someone who is structured, curious, and hands-on
- You should be motivated by solving operational challenges and helping others move faster with better systems
- 1–2 years’ experience in operations, consulting, or a similar generalist role within a high-growth environment
- Proficiency in Python for automation, tooling, or data analysis
- Track record of leading projects from scoping through to delivery with measurable outcomes
- Strong problem-solving and analytical thinking with attention to detail
- Comfortable working independently and managing multiple priorities in a fast-paced environment
- Able to influence and align stakeholders across different functions, including senior leadership
- Technically confident and able to engage with engineering teams on systems and workflows
- Hands-on experience with reporting tools such as PowerBI, Tableau, or similar platforms
- Familiarity with tools like JIRA, Notion, Reveal, or Jellyfish for extracting insights
- Demonstrated use of AI and automation tools to streamline processes and improve workflows
- Excellent communication skills, both written and verbal, with an ability to tailor to different audiences
- Highly organised with a bias towards action and delivering outcomes under pressure
What the job involves
- Our TechOps team is a small, focused function within the wider Product Operations group at hyperexponential
- We’re responsible for driving operational excellence across our rapidly growing technology organisation
- Our job is to help teams work smarter, stay aligned, and scale effectively, without slowing down delivery
- This is a high-impact, high-autonomy role reporting to the Head of Product Operations
- You’ll work closely with leadership across product, engineering, and revenue to identify high-leverage problems, design solutions, and deliver improvements that unlock productivity and effectiveness
- As hyperexponential continues to scale, we need structured, thoughtful, and fast-moving operations to match our ambition
- Your mission is to lead cross-functional projects that improve how we work, embed scalable systems, and help our teams deliver better outcomes, faster
- You’ll bring structure to chaos, introduce automation where it matters, and use data to drive better decisions across the tech organisation
- Lead and deliver high-impact operational initiatives to improve scalability, efficiency, and clarity across the technology organisation
- Design and implement cross-functional processes that enhance collaboration, alignment, and delivery
- Build and maintain reporting frameworks and KPIs to enable clear, data-driven decision-making
- Operationalise AI and automation tools to reduce manual effort and increase team productivity
- Coordinate key rhythms and planning cycles, including roadmapping, MBRs/QBRs, and tech-wide ceremonies
- Create onboarding and enablement programs to accelerate team ramp-up and improve knowledge sharing
- Strengthen collaboration between technology and revenue teams through better interlock structures
- Analyse complex data from tools like JIRA, Reveal, and Jellyfish to identify areas for improvement
- Influence stakeholders across all levels to champion operational excellence and continuous improvement
- You’ll be trusted to run independently, make recommendations backed by data, and deliver outcomes that move the needle
Application process
- Initial call with our Talent team to begin the process
- In-depth interview with our Director of Product Operations, Guy Wates
- Skills assessment / test and scenario-based interview
- Values interview with our Leadership team
- We make an offer!
Salary benchmarks
Our take
hyperexponential was created to provide modelling software to help people and businesses build, deploy and manage analytical models that work with small, sparse and fragmented datasets. Its goal is to make teams more agile, collaborate more deeply, and work more productively.
hyperexponential's pricing and data-driven decision-making software is built for the speciality and commercial insurance markets. The product has broad applications, but the company's initial focus is on speciality insurance, a sector the founders know well, having worked there for more than a decade.
The company's making a name for itself too, working with some of Europe's biggest insurers to transform how pricing decisions are made. And its newest launch, hx AI, blends powerful AI with its core platform to help insurers build smarter models, faster. It's a strong signal that hyperexponential is not just growing, but ready to lead the way.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2024
$73m
SERIES B
Jun 2021
$18m
SERIES A
Total funding: $91m
Company values
- We are owners - We help move hyperexponential forward without being told
- We push boundaries - We keep going for ourselves and our customers when most would stop
- We grow - We learn deeply, by making things. We improve through data and insights
- We go deeper - We apply a thoughtful and customer centric mindset to all we do
- We do the right thing - We are usually nice, never disrespectful, and always kind
Company HQ
London, UK
Articles
Leadership
Amrit Santhirasenan
(Co-Founder & CEO)CompSci at the University of York, qualified Actuary and previous Head of Pricing and Analytics of Tokio Marine Kiln, one of the largest managing agents at Lloyd’s.
People progressing
They joined hyperexponential in 2020 when the company still had a fairly small Engineering team. They were given the opportunity to step in as a Team Lead and ended up being one of the first Team Leaders within ProdEng.
Josef joined hyperexponential in 2023 as the first Value Consultant. They have made a big impact, and after a year they were promoted to Value Consulting Manager, where they now manage a team.
Diversity, Equity & Inclusion at hyperexponential
Rotem Ben-David (Head of People Operations & Performance)
- We are committed to diversity and equal opportunity. We believe that the more inclusive we are, the better our work and culture is. We are not yet where we want to be in terms of balance, but it is our mission to build a team that represents a variety of backgrounds and perspectives and we are working hard towards that goal.
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