Project Manager, Glossier
Creative Operations, Contract Role
$45.00 - $65.00 USD per hour
3+ days a week in office ( Soho, NY )
Skincare and beauty products
Be an early applicant
Skincare and beauty products
501-1000 employees
Be an early applicant
$45.00 - $65.00 USD per hour
3+ days a week in office ( Soho, NY )
501-1000 employees
Company mission
To give voice through beauty by building products, growing its community, and making decisions in inclusive, customer-devoted, curious, courageous, and discerning ways.
Role
Who you are
- To succeed in this role, you’d bring a keen eye for detail, the ability to quickly determine the actionability of a given request, and a strong sense of the creative effort required to execute such requests
- 3+ years of Creative Operations, Project Management and/or Visual Merchandising experience in full-service studio settings (in-house and/or agency). Beauty, Retail/Fashion, or Prestige CPG industry experience preferred
- Experience working with both external Wholesale partners (e.g. Sephora, Space NK, Mecca) and manufacturing partners (e.g. fixtures, factices, windows)
- Familiarity with the materials and methods employed by successful brand and selling experiences in physical Wholesale and Retail environments
- Familiarity with shop drawings, CAD renderings, planograms, schematics and other engineering drawings associated with retail/wholesale fixtures
- Ability to cross-reference wholesale buys, creative requests and resulting artwork, assuring alignment
- Full comprehension of standard creative processes across creative disciplines and communication channels, allowing for seamless integration of Copy and Design into all VM outputs
- Understanding of the Print Production process, that converts approved designs into final, vendor-ready mechanical artwork, and the ability to factor that work into all project plans and schedules
- Experience partnering with and aligning multiple stakeholders and contributors on large-scale product launches, seasonal fixture updates and entry into new markets
- An ingrained ability to quickly assess project scope and estimate the required resources and time required to execute against any given scope
- Strong relationship-building skills, both within creative teams and with Creative’s partners, internal and external
- Excellent oral and written corporate communication skills, with the proven ability to synthesize complex inputs into feasible, actionable project plans with clear roles/responsibilities and firm milestones
- Excellent visual communications skills
- Excellent attention to detail, particularly as it pertains to review of creative requests, and comparison between final artwork and vendor proofs
- Experience using Google Workspace
- Experience using Slack
- Experience working within and optimizing creative workflow systems (e.g. Wrike, Monday, Airtable, Asana)
- Proficiency in Adobe Creative Cloud is a serious plus
- Ability to work from our HQ in Soho, NY at least 3 days a week
What the job involves
- Our Creative team is seeking 1-2 Project Managers contractors to join our Creative Operations team
- This role is responsible for intake, validation and prioritization of creative requests, maintenance of an always-accurate job tracking system, development of discrete project schedules and contribution to high-level campaign schedules, creative resource management, trafficking and release of final artwork
- You will set your Creative partners up for success on a per-project basis, and see those projects through to completion
- In this role, your primary stakeholders will be Wholesale and Owned Retail, and within Creative, our Visual Merchandising and Experiential team
- You will also partner closely with all other Creative capacities
- Together, we will bring inspiring, resonant brand stories and product innovations to our growing community audience
- This role will report into the Director of Creative Operations
- Ownership of all creative requests submitted by our internal Wholesale and Retail teams
- Confirmation of request receipt, entry and maintenance of requests within creative workflow system, review and assessment of request feasibility/actionability, collaboration with requesting partner to augment requests as needed to assure completion, creation and maintenance of discrete request/project schedules with aggressive but achievable milestones, ongoing communication of project status from receipt through successful on-time delivery
- Lead all communications between Creative Operations and the Manager of Wholesale VM, who is our primary conduit to external manufacturing partners
- Receive, comprehend, audit/augment, and synthesize all incoming communications to assure actionability on the part of the Visual Merchandising team
- Develop strong cross-functional relationships across the organization to enable honest, efficient collaboration between Visual Merchandising, the greater Creative and all partner teams
- Achieve and maintain complete awareness of all current activity within the Visual Merchandising team, and closely partnered creative disciplines (principally Copy, Design and Production)
- Adopt and augment tools to make that awareness (always accurate in real-time) available to all team members, increasing the team’s ability to self-manage
- Develop and foster a keen understanding of the Glossier world, our brand, our people and our values. Apply these learnings to all creative project planning and execution
- Develop and maintain an in-depth understanding of how Glossier presents itself in Wholesale and Retail environments, in the interest of ongoing optimization, increasing consistency, and identification of internal workflow efficiencies
- Project management support on all experiential projects that come to life in physical environments
- Collaboration with external partners and vendors to assure successful execution against the project scope, on-time and within budget
Our take
Weiss, a former stylist and beauty writer, started Glossier as an offshoot of her beauty blog 'Into the Gloss' in 2014. Early on, she got her products into the makeup cabinets of celebrities like Kim Kardashian and Karlie Kloss. Glossier shook up the beauty business by selling items online only in an industry that has always prioritized in-person sales.
Glossier focuses on minimalist products designed with customers' real beauty routines in mind. Its minimalist approach and small number of products mark a stark difference from traditional beauty brands. The company has developed a cult-like following as a beauty brand that emphasises communication with its customers, even involving them in the creation of its products.
The company has experienced impressive growth in recent years, marked by the opening of flagship brick-and-mortar stores in Seattle, Los Angeles, New York, and London. More recently, it expanded further with the launch of its products in Space NK stores across the UK and Ireland, signalling that the brand has no intention of slowing down anytime soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$80m
SERIES E
Mar 2019
$100m
SERIES D
Total funding: $266.4m
Company benefits
- Health and Wellbeing: Option for no-cost medical, dental, and vision insurance - Glossier covers 100% of the premiums. Access to mental health benefits, direct primary care, annual wellbeing stipend, and caregiver support benefits
- Family: Generous parental leave of 18 weeks for all parents, with transition back to work program following leave. Access to fertility and family planning reimbursement, along with resources to support you in your family forming-journey
- Time Away: Generous paid time off, plus a one month paid sabbatical after your first 4 years. Access to leave programs to take care of yourself and your family when you need it, plus time off for volunteerism to support your community and causes you care about
- Finance: Company equity awards. Plan for the future with access to 401(k) program, 100% employer-sponsored life and disability insurance, and voluntary supplemental life insurance
- Growth & Development: Internal mobility program to support career growth at Glossier. Glossier Talks speaker series and learning opportunities. Exclusive Fireside Chats with thought leaders and inspirational industry experts
Company HQ
South Village, New York, NY
Leadership
Kyle Leahy
(CEO)Joined Glossier in 2021 as CCO before becoming CEO in 2022. Before joining Glossier, they served as Cole Haan's Executive VP and General Manager of North America.
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