Account Manager, Newfront
Construction
$74.9-104k
+ Equity & Bonus
More information about location
Digital insurance brokerage
Open for applications
Digital insurance brokerage
501-1000 employees
Open for applications
$74.9-104k
+ Equity & Bonus
More information about location
501-1000 employees
Company mission
Their mission is to bring insurance into the 21st century, innovating and transforming the industry on behalf of its customers.
Role
Who you are
- Minimum of 3 - 5 years of brokerage experience is required
- Property and Casualty account management experience is required
- Excellent communication skills: written, public speaking and presentation preparation
- Excellent telephone etiquette and customer service skills, professionalism and tact
- Advanced knowledge of Microsoft Office and its more complex features
- Ability to be resourceful, take initiative, solve problems and offer solutions
- Works well with others in a fast paced environment and is responsive to co-workers and colleagues. Ability to train, delegate, provide oversight and give feedback
- Adaptability and flexibility to address issues and client needs
- Excellent time management skills
- Ability to learn and adopt and train use of technology systems and software applications
- Excellent at multitasking and flexibility to manage ever changing priorities and deadlines
- Ability to review internal/external deliverables to ensure accuracy
- Intermediate project planning and management
- Ability to forge relationships and build trust
- Property and Casualty Insurance license required
What the job involves
- This position is responsible for development, communication, and service needs for our Construction client companies and for retaining large, complex accounts through relationship management
- This position is a salaried, exempt and full-time role and will be reporting to the Construction Specialties Leader
- Support multi-tier serviced accounts under an Account Executive/Senior Account Manager and supervising an Account Coordinator/Senior Account Coordinator
- Independently manage client relationships and accounts up to $1MM in volume revenue
- Act as first and primary client point of contact to provide day-to-day service by responding to client questions and requests
- Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration. Prepare market, quote rates for renewals and new business
- Manage the onboarding process of new clients
- Manage the marketing process for prospect companies
- Prepare and review client communications and finalize for delivery
- Communicate and collaborate with producers, clients and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts
- Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements. Review, evaluate, rate and market Commercial Insurance applications and documents for accuracy
- Compile and organize all client information necessary to process new, renewal, cancellation and endorsements
- Perform thorough contract reviews for clients
- Perform database file management and input information. Accurately manage and maintain documents in agency management systems
- Provide training to Account Coordinators
- May manage Account Coordinators and Account Assistants
- May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
- Perform other duties and special projects as assigned
Our take
Newfront Insurance is an insurance broker offering tech-driven risk management and insurance cover for businesses. It claims to provide fairer premiums using rich datasets to assess risk rather than the more traditional method of risk categories. The insurance industry has been slow to embrace digital innovation, but Newfront is a new insurtech firms aiming to transform the industry.
Spike Lipkin, CEO, was part of the original team at Opendoor and helped guide the start-up to a $3 billion valuation. At Opendoor, Lipkin experienced firsthand the difficulty of securing business insurance and recognized that the industry would greatly benefit from the use of AI. Newfront's ethos is customer-focused, and it aims to provide a fairer, more accessible experience for businesses.
Newfront merged with ABD Insurance, a B2B insurance provider focusing on employee benefits and financial services programs. Together, they are working to write $2 billion in premiums annually and occupy a more significant slice of the business insurance market. Funding is being invested into both US expansion and building the modern platform for clients, insurance professionals, and trading partners.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$200m
LATE VC
Oct 2020
$100m
SERIES C
Total funding: $330.2m
Company benefits
- Insurance, Health & Wellness
- Health Insurance
- Financial & Retirement
- 401K Plan
- Family & Parenting
- Work From Home
- Vacation & Paid Time Off
- Gym Membership
- Commuter Checks & Assistance
Company HQ
South Beach, San Francisco, CA
Leadership
Spike Lipkin
(CEO)After an MBA at Stanford, Spike spent a year as a Senior Consultant before 2 years at The Blackstone Group as an Investor. They left their role of 2 years at Opendoor.com in 2016 to co-found Newfront in 2017.
Gordon Wintrob
(CTO)Software Engineer at Cardspring, Engineering Manager at LinkedIn for 3 years.
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