Director of Investor Relations, Klaviyo
$184-276k
1+ day a week in office
Intelligent marketing automation powered by customer data
Open for applications
Intelligent marketing automation powered by customer data
1001+ employees
Open for applications
$184-276k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- Proven experience in investor relations, ideally within the SaaS industry at a company with significant revenue scale
- Strong analytical skills, including financial modeling and valuation analysis
- Exceptional storytelling skills, with the ability to synthesize complex financial data into clear, compelling narratives
- Strategic thinker with the ability to influence and drive financial and business strategy discussions
- Excellent interpersonal skills, including both written and verbal communications, at an executive level
- Occasional travel, including internationally, to attend investor conferences and non-deal roadshows
What the job involves
- The Director, Investor Relations will represent Klaviyo to institutional investors and the broader financial community, ensuring the company’s financial health and strategic initiatives are transparently communicated and well-received by the global investment community
- Reporting to the VP of Investor Relations, you will also help provide insights to Klaviyo’s management team based on analysis and understanding of the capital markets activity, industry and ecosystem developments, equity research reports, and general economic trends and data
- This role will have interactions with both external and internal constituencies, including the executive team of Klaviyo
- This role demands a professional with a proven track record in investor relations, ideally within the SaaS sector
- The ideal candidate will serve as a key point of contact for the investment community, assisting in managing shareholder and analyst relationships (both new and existing), and preparing external reporting materials
- The role will interact closely with our leadership team on the strategic positioning and dissemination of Klaviyo’s financial, product, and market messaging
- Support the development and execution of investor relations strategies, ensuring Klaviyo’s growth narrative and business model are compellingly presented to the investment community
- Assist in building and maintaining strong relationships with key investors and analysts, and develop and maintain two-way lines of communication
- Contribute to the creation and dissemination of investor materials, including presentations, press releases, and financial reports, to accurately reflect Klaviyo’s market position and strategic direction
- Be highly responsive to, and proactively get in touch with, existing and prospective investors, including phone calls, company visits, non-deal roadshows, analyst days and conferences
- Partner with corporate communications, financial reporting, marketing, legal and executive team members on developing consistent, accurate messaging across constituencies
- Support financial modeling and strategic analyses, providing insights that assist the CFO and executive team in decision-making and external communications
- Help manage quarterly earnings releases and conference calls, including developing key/critical themes and issues to be presented, working closely with the executive staff to communicate strategies, drafting conference call scripts, decks and Q&A materials
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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