Product Manager, Arbor Education
SAMpeople
£42.5-50k
We helps schools transform the way they work using data
Posted today
We helps schools transform the way they work using data
101-200 employees
Posted today
£42.5-50k
101-200 employees
Company mission
Arbor's mission to transform the way schools work for the better, and it starts by giving everyone the right tools and technology for the job.
Role
Who you are
- Education: Bachelor’s degree in Business, Computer Science, Engineering or a related field, or otherwise qualified by experience
- Experience: 2-5+ years of product management experience in a SaaS or software environment
- Technical Skills: Strong understanding of SaaS business models and cloud-based technologies. Experience working with Agile methodologies
- Analytical Skills: Strong analytical skills with the ability to translate data into actionable insights
- Communication: Excellent verbal and written communication skills with the ability to clearly articulate product concepts and strategies to diverse audiences
- Customer-Centric: Passionate about solving customer problems and delivering exceptional user experiences
- Product Management: Strong organisational and project management skills, with the ability to manage multiple priorities in a fast-paced environment
What the job involves
- The Product Manager is responsible for the full product lifecycle of our SaaS solutions, from idea through to launch and ongoing improvements
- This role requires a deep understanding of customer needs, competitive landscape, and technology trends to guide product strategy and ensure successful execution
- The Product Manager will work closely with cross-functional teams, including engineering, marketing, sales, and customer support, to deliver high-quality products that meet customer needs and drive business growth
- Define and develop the product vision, strategy and roadmap for FEPS SaaS products
- Conduct market research and competitive analysis to identify trends, opportunities, and threats
- Prioritise product features and improvements based on business impact, customer feedback, and market dynamics
- Communicate the product strategy and roadmap to stakeholders across the organisation
- Collaborate with engineering teams to translate product requirements into technical specifications
- Manage the product backlog, ensuring that features are well-defined and prioritised for development
- Oversee the product development lifecycle, from concept through to release, ensuring timely and high-quality delivery
- Manage user acceptance testing (UAT) process and work closely with QA to ensure product quality
- Engage with customers and users to gather feedback and understand their needs, challenges and usage patterns
- Analyse customer feedback and usage data to identify opportunities for product improvement
- Serve as the voice of the customer within the organisation, ensuring that customer needs are reflected in product decisions
- Define and track key product metrics (KPIs) to assess product performance and drive decision making
- Regularly report on product performance, including customer adoption usage, retention, and satisfaction metrics
- Identity and implement strategies to improve product performance based on data insights
- Collaborate with various teams including engineering, marketing, sales, and customer success to ensure alignment on product objectives and deliverables
- Facilitate cross-functional meetings to drive product initiatives and resolve issues
- Act as the primary point of contact for all product related inquiries and decisions
Our take
Arbor helps schools transform the way they work, saving teachers time and improving student outcomes.
The mess and stress of data and admin is a major source of unhappiness in our schools. 60% of a teacher's time is spent on admin-related work, 53% agree that it contributes to stress and it's only getting worse every year. Arbor is tackling this by building hassle-free school technology. The company has two products, a Management Information System to automate school workflows, saving teachers time, and benchmarking analytics to identify areas of concern and reduce time to intervention.
With a team of diverse and experienced individuals, including former teachers and education specialists, the company stands poised to enact meaningful change within the sector, Its mission is clear: to assist schools in prioritising what matters most - enhancing the well-being of teachers and fostering positive student outcomes worldwide.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2020
$4.1m
EARLY VC
Dec 2018
$2.4m
EARLY VC
Total funding: $14.2m
Company benefits
- Aside from the chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday.
- At Arbor we're passionate about learning, and to support this we have a dedicated training budget for all teams.
- Dedicated Mental Health First Aiders and Wellbeing Champions with ongoing support and learning around mental health.
- Depending on your role we can also offer you flexible working - just mention it in your interview and we'll let you know what your options are
- We have regular team socials where we spend dedicated time together. This year we've had BBQs, been to theatre shows, gone white water rafting, and more!
- Half-day summer Fridays Plus, we shut the office for a day at Easter and over Christmas so you get some extra time off then too!
- 25 days holiday (excl. bank holidays)
- EAP - Choice of comprehensive 24/7 support services with UK and Ireland's most trusted health and wellbeing network.
- We're all about making an impact! So everyone who joins us gets 1 day a year to volunteer for a charity or cause of their choice
Company values
- Own what you do - We act like owners, embrace responsibility and own the outcomes of our work - both good and bad!
- Everyday's a school day - Education and technology have changed more in the last 10 years than in the last 100. We need to embrace change and continually challenge ourselves to grow and stay ahead
- Make an impact - We take pride in being part of a movement to improve how schools work, so we're always thinking about how we can make a difference
- No-one can whistle a symphony - ...it takes an orchestra! We work together as a team to help each other, our partners and our customers to achieve their full potential
Company HQ
London, UK
Articles
Leadership
James Weatherill
(CEO)Previously Analyst at Ledbury Research for 3 years and Venture Manager at Therefore Ventures for 1 year
People progressing
Joined as Marketing Executive, being promoted to Marketing Manager after 1 year
Ulrik joined Arbor 10 years ago as a junior developer and has moved through the ranks to Principle Engineer and our longest serving engineer. A great representation of career progression at Arbor!
Diversity, Equity & Inclusion at Arbor Education
Ben Ainger (Talent Acquisition Lead)
- At Arbor, our mission is to transform the ways schools work. That means we serve a broad and diverse professional community - from teachers to SLT to Support Staff - and an equally diverse student and parent community. We want to make sure we build the best products for our schools, and we passionately believe that starts with building a workforce as diverse as the communities we serve
- As of today we know we’re not there yet, but we’re committed to doing the work to improve. We want Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive
- Our focus over the past few months has been on understanding where we need to improve, and on making sure that everyone at Arbor has had the chance to share their views. So far, we’ve established a Diversity and Inclusion Committee, surveyed our team, hosted training and workshops, and reviewed our recruitment process. We know we’ve still got big work to do, but we’re actively working on it. We look forward to hearing your thoughts on how we’re doing
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