Lead Software Engineer, Klaviyo
Email Campaign Pipeline
$192-288k
1+ day a week in office
Intelligent marketing automation powered by customer data
Open for applications
Intelligent marketing automation powered by customer data
1001+ employees
Open for applications
$192-288k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- If you're passionate about working on large-scale, complex systems that make a difference, this is the place for you
- Have 8+ years of experience in a software engineering discipline and have architected, built and delivered at least one complex system
- Have profound experience/understanding on large-scale system architecture, technologies and patterns.
- Have deep insights of their pros/cons and use scenarios, able to apply them to system design by making appropriate tradeoffs to meet the business needs best
- Love digging into performance and scalability issues to drive breakthrough solutions-- whether it's a performance degradation or too many clicks in a workflow, a database query timing out, or a queue that just won’t drain
- You recognize all problems can be solved
- Passionate about growing and improving a product daily using a data driven mindset, familiar with system monitoring and alerting techniques
- Proven experience with being a coach and a mentor for team members and helping them grow
- Like working on small, high-performing autonomous agile teams. At Klaviyo, you will have ownership of features, but you'll collaborate radically with everyone to make sure we produce the right solution
- Based on Boston and willing to meet with the team in the office regularly
- Bachelors degree in Computer Science or equivalent experience
What the job involves
- As part of the Campaign Pipeline team, you'll have a direct impact on Klaviyo’s most widely-used marketing engagement channel, shaping the way hundreds of thousands of global e-commerce businesses connect with their audiences
- Our team is at the forefront of building and operating highly-scalable, highly-available distributed systems that handle the ever-increasing volume of email campaign traffic
- Every day, our systems power the scheduling and processing of tens of thousands of campaigns, delivering over 1 billion emails
- With the highest message volume across Klaviyo, we empower our customers to target diverse audiences effectively, all while ensuring compliance with industry standards and best practices
- In this role, you will own and build features/services that hundreds of thousands of Klaviyo customers rely on daily to drive their business forward
- Work on crafting our highly-scalable, highly-available email campaign pipeline that processes and delivers 1B+ messages daily
- Collaborate radically with teams and stakeholders across Klaviyo on designs, implementations, and engineering practices
- Learn new technologies, bring them to the team and apply them to evolve our systems to the next level
- Help us improve our experimentation and development processes, and mentor other engineers on the team
- Participate in the technical interview process to help maintain a high bar for our growing teams
- Contribute to the company as a subject matter expert, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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