Partner Success Manager, Huntress
£59.5k
OTE
£47.6k
BASE
+ Equity
Managed cyber security platform
Be an early applicant
Managed cyber security platform
501-1000 employees
Be an early applicant
£59.5k
OTE
£47.6k
BASE
+ Equity
501-1000 employees
Company mission
To shatter the barriers to enterprise-level security.
Role
Who you are
- 2+ years of experience in a partner-facing role, ideally in a sales or customer success
- Knowledge of the MSP space is a plus, preferably related to the cyber-security industry
- Experience in working with Salesforce or a similar CRM
- Ability to deliver customer and partner engagement in a professional manner with strong written and verbal communication skills
- Strong organizational skills with the ability to work in a hyper-growth environment
- Ability to manage multiple priorities and a large book of business
- Strong ability to execute customer success strategies and initiatives across all accounts
- Strong bias to action and ability to get things done efficiently and effectively
What the job involves
- Reports to: Vice President, Partner and Customer Account Management
- Huntress is looking to expand its post-sale reach by building its first Partner Success team
- Partner Success Managers will play a crucial role in growing our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform
- This role will be responsible for driving business efforts toward expansion, loyalty, renewals, partner satisfaction, and mitigating churn
- You will work closely with both sales and marketing to devise creative ways to help our partners meet their business objectives through training, education, and empowerment
- This is a high-impact, high-visibility role that will be key in helping the company achieve business goals through partner satisfaction and engagement
- Success in this position will be measured by partner satisfaction, retention, and expansion within our current partner base
- Manage a book of business that consists of several hundred partners and customers with the goal of maintaining and growing, along with minimizing churn
- Work with partners to be a trusted advisor and deliver solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
- Build and maintain strong relationships with multiple contacts within assigned partner organizations
- Work collaboratively with the team to achieve goals around partner retention, expansion, and satisfaction
- Help devise creative and valuable ways to engage with partners
Our take
In a world of increasingly sophisticated cyberthreats, many organizations lack the resources and expertise to defend themselves effectively. Huntress has stepped in to address this gap, delivering robust cybersecurity solutions to protect a wide range of businesses and institutions across the US business landscape.
The company offers a managed security platform, which third party resellers leverage to protect their clients from attacks. Launched in 2015, Huntress has grown well over the years, attracting plenty of investment and expanding its headcount into the hundreds.
More recently, Huntress has turned its eye to acquisitions and new product launches, as well as major international expansion. A considerable influx of funding will support these initiatives, as well as allow the company to maintain sales momentum by expanding its go-to-market efforts.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Jun 2024
$150m
SERIES D
May 2023
$60m
SERIES C
Total funding: $289.8m
Company benefits
- 100% Remote: We’ve been a remote team from day one – and we’ve got the tools, systems and processes to be successful outside of a corporate office or HQ.
- PTO & Other Leave: We offer 12 weeks of paid parental leave, along with vacation, sick time, bereavement leave, and floating holidays.
- Growth Opportunities: We’re committed to teammate development, both within and outside of Huntress – including education assistance programs like LifeLabs, hands-on training, coaching through BetterUp, and more.
- Stock Options: All full-time teammates receive stock options and benefit from the continued growth and success of the company.
- Digital Monthly Reimbursements: We offer a monthly digital reimbursement for your internet and phone – plus a new starter home office reimbursement.
- Pension: We offer a competitive employer contribution to your pension.
- Health Benefits: Huntress will provide a competitive contribution to put towards a healthcare plan of your choice.
Company HQ
Columbia, MD
Leadership
Kyle Hanslovan
(Co-Founder & CEO)Prior to co-founding Huntress in 2015, Kyle spent 9 years at the Air National Guard as a Cyber Warfare Operator.
Chris Bisnett
(Co-Founder & CTO)Chris is US Navy Veteran, serving for five years as a Vulnerability Analyst focused on the Department of Defense network. He then operated in a number of Senior Security Engineering roles after leaving the Navy.
John Ferrell
(Co-Founder)John spent 5 years as a Security Engineer and CNO Analyst over two spells at ManTech International, with 1 year as a Linux Systems Engineer at SPARTA in the interim. He was also a CNO Developer at StrategicIO before co-founding Huntress.
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