Revenue Enablement Lead, Zocdoc
$120.7-150k
API connecting patients to doctors
Open for applications
API connecting patients to doctors
1001+ employees
Open for applications
$120.7-150k
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- A systems thinker who gets energized by building programs from the ground up — not just delivering training, but designing the full operating model behind it
- Deeply data-driven and obsessed with measuring what works — you believe every program should have a clear success metric and a continuous improvement loop
- A trusted cross-functional partner — you know how to build credibility with senior leaders and translate business priorities into actionable learning experiences
- Comfortable with ambiguity and energized by figuring out the right answer in a fast-moving, high-growth environment
- Someone who genuinely cares about the people you're enabling — you understand that a great onboarding experience changes the trajectory of someone's career
- Collaborative but opinionated — you bring a clear point of view to the table and know how to align stakeholders around a shared direction
- A deep commitment and unrelenting desire to build more equitable, inclusive, and diverse workplaces — you view this role as an opportunity to create meaningful, positive change
- 5–8+ years of experience in Revenue Enablement, Sales Enablement, Learning & Development, Revenue Operations, Sales Leadership, or a related field
- Demonstrated experience designing and owning onboarding or capability development programs at scale
- Strong instructional design and adult learning expertise — you know how to structure learning that actually sticks
- Experience partnering with senior cross-functional stakeholders and influencing without direct authority
- A track record of using business performance data to inform program strategy and drive measurable outcomes
- Excellent written and verbal communication skills with strong executive presence
- Strong project management and organizational skills — you can manage multiple programs simultaneously without dropping the ball
- Hands-on experience leveraging generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
- The mentality of an entrepreneur/owner and a strong bias to action
- Experience with Salesforce, Gong, LMS platforms (Articulate), enablement technologies, and learning analytics (preferred)
What the job involves
- At Zocdoc, we're on a mission to give power to the patient — and that starts with building a world-class revenue team that can effectively bring that mission to market. As a Revenue Enablement Lead, you'll be the strategic architect behind how every new revenue hire learns, ramps, and reaches full productivity
- You'll own the onboarding experience from day one through independent performance for our New Business, Account Management, SMB, and Enterprise teams — designing the programs, playbooks, and measurement frameworks that turn great hires into high-impact sellers
- The speed and effectiveness with which our revenue team ramps isn't just an enablement metric — it directly shapes Zocdoc's growth. That's the kind of impact you'll have in this role
- Serving as the strategic owner for onboarding programs across the entire Revenue organization — New Business, Account Management, SMB, and Enterprise
- Partnering with Revenue Leadership to define what great onboarding looks like, setting program goals, ramp benchmarks, and governance models
- Architecting role-specific onboarding journeys that guide new hires from day one through to independent productivity
- Building and maintaining comprehensive onboarding playbooks that cover curriculum, learning objectives, certifications, manager responsibilities, and success milestones
- Designing blended learning experiences — instructor-led, self-paced content, practice, coaching, and manager enablement — that drive retention and readiness
- Building reporting frameworks that track both learner outcomes and business outcomes, analyzing data to identify trends and opportunities for improvement
- Recommending and implementing program changes that measurably accelerate ramp, improve readiness, and increase program efficacy
- Acting as the subject matter expert on onboarding strategy, influencing decisions with business data, learner insights, and performance trends
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the fragmented healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Moving forward, Zocdoc will continue to invest in its platform to optimise its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $452m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(Co-Founder & CEO)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder & Chief AI Officer)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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