Staff Software Engineer, Twilio

Identity Platform

$164.5-217.7k

Salary is partially dependant on applicant’s location

Scala

Java

Kafka

Redis

Cassandra

MySQL

Azure

Senior and Expert level

Remote in US

More information about location

Cloud communications software

Job no longer available

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Job no longer available

$164.5-217.7k

Salary is partially dependant on applicant’s location

Scala

Java

Kafka

Redis

Cassandra

MySQL

Azure

Senior and Expert level

Remote in US

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

7+ years of experience building resilient, high-throughput services and distributed systems
Comfortable with asynchronous communications and multi-threading concepts and languages
Experience with technologies like MySQL, Cassandra, Kafka, Redis, Memcached
Strong understanding of REST APIs
Experience troubleshooting complex production issues
Bachelor's degree in a computer science or a related field

Desirable

Experience with IAM protocols such as OAuth 2.0, OpenID Connect, SCIM
Experience with security fundamentals like encryption, message signing and verification
Experience with IAM cloud directory products such as Google Cloud Directory, or Azure directory services
Experience with Java and or Scala

What the job involves

We are looking for a Staff Engineer to help us build and operate the next generation of enterprise-grade identity services that power security, identity and access management for all of Twilio’s products
Build a globally distributed IAM platform powering authentication and authorization across Twilio and its associated member platforms
Build tools and API’s enabling internal product groups to onboard onto a unified and singular IAM platform within the company
Deliver new products and services to increase the safety and reliability of the services comprising of the broader product platform group
Collaborate with Designers, Product Managers, and Engineers to help define, break down and prioritize work in partnership with the team. Be a point of contact for technical systems your team owns
Automate and enhance our tools to improve their efficacy and the team’s efficiency
Write top class code and cover it with unit, integration, and cluster tests to achieve high levels of code coverage and detect defects prior to release
Plan and Lead team projects
Coach and mentor more junior engineers on the team
Deploy code to the cloud; learn and use AWS, K8s, CI/CD, Front-end frameworks, and Back-end service building techniques
Learn Twilio’s distributed system and microservices architecture through interactions with Senior Engineers, Principals, and Architects

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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