Senior Renewals Programs Manager, Salesforce
CA$133.2-183.2k
3+ days a week in office
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
CA$133.2-183.2k
3+ days a week in office
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 5 -7+ years of relevant experience, ideally in Sales Strategy, Business Operations, Strategic Planning, Strategic Finance, Consulting, or related fields
- Proven success in sales strategy or business operations related to business metrics, operations, and revenue growth
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Ability to structure and transition complex problems to solutions
- Outstanding problem solving skills: consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations
- Building and delivering presentations to senior executives and translating data insights into concise and insightful executive summaries and presentations
- Confident communicator with attention to detail, oral, written, and presentation skills
- Ability to see the big picture, innovate, and adapt to change
- Knowledge of Salesforce products desired or experience with comparable enterprise business technology tools
- Get it-done attitude with a strong sense of team spirit
- Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment
What the job involves
- Salesforce is looking for a highly motivated Renewals Programs Senior Manager to structure, lead, deliver, and analyze sales programs in support of the Customer Success Group’s (CSG) Renewals Organization, focused on delivering revenue for our Renewals Plan products (Premier & Signature)
- The Renewals Programs Senior Manager is responsible for all aspects of a program from creation, prioritization, execution, partner management, program performance reviews, organizational change, and review of program success
- The role will require business analysis and Salesforce reporting work, as well as the ability to partner and collaborate with team members throughout Salesforce to drive our sales strategy forward
- This role will use data to evaluate business scenarios, plan efficiency initiatives, design processes, and deliver insights
- Deliverables include sales strategy, identifying focus areas, sales program proposals, custom performance analysis, process documentation, reporting, and dashboards to presentation-ready content for senior Salesforce leadership
- This is an individual contributor position
- Partner with the Renewals Leaders to drive Renewals Plan Programs pipeline and ACV
- Partner with OU Sales Programs Managers to scale Renewals Plan Programs direct to OUs
- Identify and recommend areas of strategic focus for the global sales teams
- Propose, create, prioritize, execute, and report on the success of sales programs
- Lead multiple complex and strategic projects to support revenue growth
- Partner with the business to align on goals, challenges, and data needed to support the strategy and proactively make recommendations
- Provide management with scope, timeline, requirements, benefits, and return on investment for each project
- Communicate risk clearly and take the lead in developing resolution strategies
- Represent the Renewals Programs team on broader cross-functional projects involving other parts of the business as needed
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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