Account Partner Director, Salesforce

• Bilingual proficiency in English and French is required
• 12+ years of experience in technology sales, consulting sales, or professional services — with a strong and proven track record in Canadian Federal or Provincial government
• Demonstrated success owning and closing large, complex, multi-year SOW-based services engagements (deal sizes $5M+) in a Canadian government context
• Deep expertise in Canadian Federal procurement frameworks, Treasury Board policies, and major acquisition vehicles
• Bilingual proficiency in English and French required (written and spoken); experience working with Quebec provincial clients or Francophone Federal agencies a strong asset
• Strong familiarity with the Salesforce platform and ecosystem (Sales Cloud, Service Cloud, Industry Clouds, MuleSoft, Tableau, etc.); prior delivery or architecture experience a plus
• Exceptional executive presence — able to engage and influence at the Deputy Minister and C-suite level
• Must be eligible to work in Canada; Secret or Top Secret security clearance strongly preferred
• Willingness to travel to client sites across Canada as needed

Desirable

• Salesforce Professional Services is seeking an Account Partner Director to join our AMER Public Sector team, focused on Canadian Federal and Provincial government clients
• Based in Canada, you'll serve as a senior trusted advisor and strategic services leader — owning complex, multi-workstream engagements, shaping long-term account strategy, and helping Canadian government agencies drive mission-critical digital transformation with the Salesforce platform
• This is a quota-carrying, highly strategic role that combines executive-level relationship management with deep services selling expertise
• You'll lead pursuit efforts on the largest and most complex opportunities, partnering closely with License AEs, Delivery Architects, and executive leadership to grow Salesforce PS's footprint across Canada's public sector
• Define and execute long-term account strategy for a portfolio of high-priority Canadian Federal and Provincial government accounts, driving significant professional services pipeline and bookings
• Own executive-level relationships with Deputy Ministers, CIOs, CTOs, and senior program leadership to position Salesforce PS as a strategic transformation partner
• Lead pursuit strategy and deal shaping on large, complex, multi-year services engagements — including advisory, CTO, and implementation programs (e.g., IRCC, SSC, TBS)
• Develop and negotiate complex Statements of Work (SOWs), Master Services Agreements (MSAs), and Change Orders in partnership with Delivery Architects and Legal
• Drive cross-functional alignment with License AEs, SEs, CSMs, and PS Delivery leadership to ensure a coordinated go-to-market approach
• Champion Canadian Federal and Provincial procurement vehicles and acquisition strategies (e.g., ProServices, CWA, TBIPS, SSC vehicles, GC Strategies)
• Accurately forecast large, multi-phase opportunities and maintain rigorous pipeline discipline in Salesforce CRM
• Mentor and guide junior Account Partners, sharing best practices and elevating the broader team's effectiveness
• Represent Salesforce PS externally at industry events, government forums, and thought leadership engagements
• Our Canadian Public Sector PS practice is one of the most exciting growth areas at Salesforce — partnering with the Government of Canada and provincial agencies on transformational programs that directly impact how government serves citizens
• As a Director, you'll have the platform, the resources, and the executive backing to make a lasting mark on Canada's digital government landscape