Junior Operations Supervisor, Gopuff

Salary not provided

Google Workspace

Junior and Mid level

Manchester

Office located in Salford, England

Groceries, alcohol, home essentials delivery service

Be an early applicant

Groceries, alcohol, home essentials delivery service

1001+ employees

B2CRetailFoodConsumer GoodsDeliveryeCommerce

Be an early applicant

Salary not provided

Google Workspace

Junior and Mid level

Manchester

Office located in Salford, England

1001+ employees

B2CRetailFoodConsumer GoodsDeliveryeCommerce

Company mission

To deliver food, drink, supplies, and essentials to customers' doorsteps, safely and quickly.

Job

Company

Role

Who you are

You have experience working in a restaurant, retail or warehouse environment
General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
Strong work ethic, punctual, responsible and honest
Effective communication skills
Organised, team-oriented, positive attitude and helpful
Flexible and available to cover shifts during operational hours (3pm-11pm or 11pm-7am)

What the job involves

Gopuff is looking for a Junior Operations Supervisor to join the Operations team
Directly reporting to a Site Leader, JOS' play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge
The Junior Operations Supervisor role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers
Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
Issue resolution: Contacting customers for substituted or out-of-stock items
Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards
Health and Safety: Supporting Onsite Health & Safety compliance and testing

Our take

Gopuff was an early player in the last-mile delivery space, offering consumers access to a wide range of consumer goods (including food and alcohol) with delivery in ~30 minutes through its network of micro fulfillment centers, from which a fleet of drivers pick up and drop off orders.

Gopuff currently operates in over 1,000 cities and is adding more. The company has also made several strategic acquisitions to charge its growth – including UKs Fancy and Dija, and US BevMo!. However, the company faces increased competition on all sides, from Getir (who recently acquired Gorillas), Glovo, and Zapp, as well as high operating costs.

To combat its competition, the company has added a range of new capabilities to its platform, launching features to eliminate former pain points by including advance order scheduling, gifting, and in-store pickup.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

-11% employee growth in 12 months

Glassdoor (2.7)

Company

Funding (last 2 of 11 rounds)

Nov 2025

$250m

LATE VC

Dec 2021

$1.5bn

CONVERTIBLE

Total funding: $5.2bn

Company HQ

Northern Liberties, Philadelphia, PA

Leadership

Yakir Gola

(Co-Founder & Co-CEO)

Co-founded GoPuff whilst studying at Drexel University.

Rafael Ilishayev

(Co-Founder & Co-CEO)

Rafael studied at Drexel University with Yakir, where they co-founded Gopuff together in October 2013, and have been co-CEOs since.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 14 more jobs at Gopuff