UX Writer, Jellyvision
$69.6-85.1k
Plus equity
More information about location
Streamlining employee benefits
Job no longer available
Streamlining employee benefits
201-500 employees
Job no longer available
$69.6-85.1k
Plus equity
More information about location
201-500 employees
Company mission
To improve lives by helping real people choose, use, and appreciate their benefits.
Role
Who you are
- Exceptional writing talent across a variety of mediums, with demonstrated skill in crafting succinct, conversational, clever, and helpful language. The ideal candidate will have experience writing copy for email, text, and product needs
- Content and campaign planning: You love to write and you excel at it, but you know there’s much more to a content strategy than words on a page. In this role, you’ll concept and deliver year-round communications campaigns to support multiple products that deliver timely, educational content to end users that helps them get more out of their employer-provided benefits
- Reporting: You love brainstorming creative campaigns, but you’re equally focused on optimizing results and meeting key metrics
- An ability to understand and create logically complex user experiences like the ones underlying many of our products
- A knack for understanding what’s inherently interesting and relevant about whatever you’re communicating and the drive to ask questions until you do
- The ability to develop a deep understanding and empathy for our users and customers, via instinct, experience, and research
- Tech-savvy. We won’t ask you to set up our wireless network, but you may be using some new software or be asked to learn some simple bits of code to help articulate logic-based content
- Exceptional creativity and outrageous attention to detail. You consistently deliver clean copy that’s consistent with Jellyvision’s internal style guide
- Great creative judgment. You’ll need to know funny, polished, clever, and clear when you see it, and when you don’t, how to get to it
- Mental agility. Being able to improvise and iterate is essential
- Action-oriented
- Collaborates effectively
- Effective communication skills
- Excellent decision-making ability
- Effective working with ambiguous requirements
- Balances stakeholders
- Nimble learning
What the job involves
- As a UX Writer at Jellyvision, you’ll be responsible for the language that millions of our end users hear and see when they use our products. Today, this means writing in a variety of mediums, including scripts for the voice actors who bring our interactive products to life, and the email and text communications that play a key role in the end-user experience
- The writer who fills this role will initially focus on writing scripts for ALEX Medicare, so we’re looking for a pro who has experience writing about—you guessed it—Medicare and health insurance
- Write and deliver clean copy on deadline, then work with a cross-functional team to iterate based on the results
- Tackle a variety of writing tasks, balancing Jellyvision’s desire to express our unique brand voice with our users’ desire to achieve their goals quickly and easily
- Update the logic-based scripts for our interactive ALEX products and draft new ones
- Research and understand complex topics related to healthcare, benefits, and finances, and synthesize that research into problems you’ll concept solutions to
- Work with a cross-functional team to create prototypes that illustrate key product features
- Collaborate with product managers, engineers, and customer-facing roles to find creative solutions to user and customer problems
- Explain and re-explain your creative vision for the duration of a project, collaborating with artists, designers, and engineers to bring great user experiences to life
- Give others (writers and non-writers alike) clear, constructive feedback on their work
- May help gather user and customer reactions to validate our concepts
- Partner closely with product managers and product owners, marketing, sales, and user and customer research teams to be sure our messages are consistent and well-informed
- Participate in scoping and effort estimates for work
Our take
Navigating health benefits is confusing, and most people need help making sense of it. As healthcare costs clim and plans get more complex, companies are turning to tools like Jellyvision to simplify the experience. The market is shifting toward smarter, more personalized support, and Jellyvision is part of this change.
At the heart of Jellyvision is ALEX< a virtual benefits advisor that talks to employees like a real person (think funny, friendly, and easy to understand). ALEX gives personalized advice based on each person's life, family, and health needs, helping them make better choices without added stress.
Recently, the company's been on a roll. Now supporting a quarter of the Fortune 500 and recently integrating into Conduent's Life@Work Connect platform. Meaning even more employees can now access ALEX's support. And under leadership of CEO Amanda Lannert, Jellyvision has transformed from a quirky digital agency into a seiouss HR tech player, with big plans to keep improving and expanding.
Steph
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2017
$20m
LATE VC
Jan 2008
$5m
SERIES B
Total funding: $25m
Company benefits
- Medical, Dental, and Vision Insurance
- Majority of premiums covered for spouses/civil union partners/dependents
- Roth or Traditional 401(k) with match
- HSAs & FSAs with employer contributions
- Flexible-first PTO and work policies
- Self-care days to recharge
- Access to our Chicago office
- Gender-affirming support
- Generous parental leave, adoption, and surrogacy assistance
- Home office, gym, and wellness allowance
- Therapy stipend
Company HQ
Chicago Loop, Chicago, IL
Leadership
Amanda Lannert
(CEO)Amanda has served as the CEO of Jellyvision since 2011. They are also a Board Director/Member at various companies, including SportHero, P33 Chicago and Equilibria.
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