Director of Sales Operations and Strategy, Otter.ai
$185-210k
Office located in Mountain View, CA
Voice-first team collaboration app for meetings and conversations
Open for applications
Voice-first team collaboration app for meetings and conversations
201-500 employees
Open for applications
$185-210k
Office located in Mountain View, CA
201-500 employees
Company mission
To make all voice conversations accessible and searchable through Ambient Voice Intelligence™.
Role
Who you are
- Bachelor's degree in Business or a related field. MBA is a plus
- 7+ years experience in sales operations, strategy, or a related role
- Proven track record and leadership experience
- Exceptional analytical and strategic thinking skills
- Expert level data orientation and hands-on proficiency
- Excellent communication, interpersonal skills, and ability to influence executive leadership
- Expert level proficiency in the sales tech stack - CRM, salesforce, sales intelligence tools, data warehouse, hubspot, etc
- Demonstrated ability to lead and motivate cross-functional teams
- Deep experience in designing and managing sales compensation plans
What the job involves
- We are seeking a hands-on, strategic Director of Sales Operations & Strategy to lead and execute initiatives that improve the effectiveness and efficiency of our sales organization
- This is a player-coach role, balancing strategic planning with tactical execution
- You will directly manage one team member while partnering closely with senior sales leadership, marketing, finance, and other functions to drive revenue growth and operational excellence
- Work closely with executive leadership to develop and refine the overall sales strategy
- Conduct market research and analysis to identify growth opportunities and industry trends
- Lead the sales planning process, including the development of annual sales targets and quotas
- Collaborate with sales leadership to create accurate sales forecasts and pipeline projections
- Streamline and optimize sales processes to enhance overall operational efficiency
- Implement best practices to improve sales productivity and effectiveness
- Collaborate with marketing, finance, and other departments to ensure alignment with company objectives
- Establish strong communication channels to facilitate information flow between sales and other teams
- Develop and maintain key performance indicators (KPIs) to measure and analyze sales performance
- Provide regular reports and insights to senior leadership on sales metrics and trends
- Evaluate, implement, and manage sales technologies, including CRM, sales intelligence, and data systems, to support sales processes
- Provide training and support for sales teams in the effective use of technology tools
- Work with sales leadership to identify training needs and opportunities for skill development
- Implement training programs to enhance the capabilities of the sales team
- Collaborate with finance to design and manage sales compensation plans and incentive programs
- Ensure that compensation structures align with sales objectives and corporate goals
- Monitor and assess risks related to sales operations and implement mitigation strategies
- Ensure compliance with industry regulations and company policies
Our take
Otter specifically thought of business professionals who are running from one meeting to the next, while juggling multiple projects with various teams. The company's technology integrates with platforms like Zoom, providing a way to record meetings and convert speech to text in real-time. It then streamlines communications for smarter, more collaborative, and more productive meetings—the first use of conversational AI to turn meetings into an actionable workflow.
This allows people to benefit from captioning, as well as teams to have a written record of the conversation, which can be edited and shared. Its AI can also highlight and comment on important sections of a meeting transcript, and automatically tag action items. In addition to businesses, students and universities – including UCLA, Tulane, and Western Kentucky – use the tool to increase accessibility.
The platform is used in more than 230 countries and has transcribed over 100 million meetings. Otter is far from alone in the audio transcription market, estimated to be worth nearly $41.89 billion by 2030, with Google’s free transcription tool posing a potential threat, as well as competitors such as Rev.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2021
$10m
CONVERTIBLE
Feb 2021
$40m
SERIES B
Total funding: $73m
Company benefits
- Stock and equity package
- Parental leave benefits
- Retirement savings program 401(k)
- Boundless snacks and free catered lunches
- Team lunches and social events
- Work from home opportunities
- Comprehensive package that includes health care (medical, dental, vision, life, disability) and mental health support
- $500 home office stipend
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Sam Liang
(Co-Founder & CEO)Earned a PhD from Stanford and then joined Cisco as a Senior Software Engineer. Worked as a Tech Lead at Google and is a member of the Forbes Technology Council.
Yun Fu
(Co-Founder & CTO)Has a PhD in Computer Science from Duke. Worked as Yahoo's Principal Software Engineer and was Head of Infrastructure at Particle Media.
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