Senior Implementation Manager, Fieldguide

• 8+ years of experience in enterprise SaaS implementation, with at least 5 years in a leadership role
• Proven track record of successfully managing complex projects and delivering exceptional results
• Strong team leadership skills, with the ability to motivate and inspire others
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues
• Deep understanding of change management principles and best practices
• Strong technical aptitude and ability to learn new technologies quickly
• Experience with project management methodologies (e.g., Agile, Waterfall)
• Familiarity with industry-standard implementation tools and platforms
• Bachelor's degree in business administration, computer science, or a related field

Desirable

• As a Senior Manager, Implementation, you will play a pivotal role in driving the successful implementation delivery of Fieldguide’s enterprise SaaS solutions for our clients
• You will lead a team of implementation professionals, overseeing project management, change management, and technical delivery to ensure client satisfaction and maximize the value of our products
• Recruit, hire, and develop a high-performing team of implementation professionals
• Provide mentorship and guidance to team members, fostering a collaborative and supportive work environment
• Set clear goals and expectations, monitor performance, and provide regular feedback
• Manage complex implementation projects from start to finish, ensuring adherence to timelines, budgets, and quality standards
• Develop and execute comprehensive project plans, including resource allocation, risk assessment, and change management strategies
• Coordinate with cross-functional teams (e.g., sales, product, engineering) to ensure successful project delivery
• Develop and execute effective change management strategies to address organizational and cultural challenges during implementation
• Collaborate with clients to identify and mitigate potential risks and obstacles
• Provide guidance and support to clients throughout the implementation process
• Build and maintain strong relationships with clients, acting as a trusted advisor and advocate
• Proactively address client concerns and issues, ensuring their satisfaction with our products and services
• Collaborate with clients to identify opportunities for product enhancements and future business growth
• Possess a deep understanding of enterprise SaaS solutions and their technical components
• Stay up-to-date on industry trends and best practices related to implementation methodologies and technologies
• Provide technical guidance and support to team members and clients as needed

• Health
• Dental
• PTO

Total funding: $47.2m

Fieldguide offers a cloud-native collaboration and automation platform for accounting and advisory practices. The idea is to make workflow and collaboration more streamlined, and automate parts of it altogether, for teams working on cybersecurity, risk, and ESG audits.