Graphic & Web Designer, Rocket.Chat

• Fluent English
• Graduate in Art/Design or something related
• Previous experience as a digital designer for a B2B software company
• Working portfolio and/or 2+ years of design experience
• Understanding and experience with Adobe CC - Illustrator, Photoshop and Figma
• Understanding Microsoft PowerPoint templates and how to create baseline templates that scale with the team
• Previous experience working in a team environment
• Willing to take constructive feedback to continuously improve deliverables
• Able to prioritise tasks in a fast-paced environment and stick to deadlines
• Passionate about all things design with a desire for learning and progression of your skills
• Excellent problem-solving
• Effective communication and collaboration skills in a fully remote environment
• Passion: Genuine enthusiasm for what you do and how it contributes to our company's mission
• Dream: Proactively seek out opportunities and challenges to achieve extraordinary results. If you're someone who takes initiative and is always striving to improve, you'll fit right in
• Own: Take ownership of your work, set high standards for yourself, and be accountable for outcomes demonstrating a strong sense of responsibility and commitment
• Trust: Recognizing the importance of trust and support and actively working towards a collaborative and inclusive workplace
• Share: Communicating openly and transparently, ensures clarity and honesty in interactions

Desirable

• You will report to our Head of Demand Generation and join the Marketing team
• A talented Digital Designer who creates, manages, and produces digital design solutions for a variety of users, including our websites, presentations, product graphics, events and webinar assets, email templates and social media graphics
• You will work in close collaboration with the marketing team and cross-functionally with sales, pre-sales, product, and customer success
• The ideal candidate has previous expertise working as a designer for a B2B software company, a working portfolio and is able to understand our highly technical platform in order to best complement our messaging through visual assets
• You’ll be responsible for delivering your tasks on time in order not to delay the work of other team members. If there are blockers or new priority requests that take precedence, communicate with those involved/impacted and re-prio accordingly (we work on 2-week sprints)
• We run a lot of events and webinars, you’ll be responsible for collaborating with key stakeholders for design briefs and delivering and maintaining creative packs for each initiative
• Work with various team members to support the creation of whitepapers, eBooks and blog posts
• Collaborate with product marketing on visuals that strategically showcase the value of our solutions for our ICP (ideal customer profile)
• Design new and maintain existing web page templates and specific visual assets
• Deeply understand our platform, solutions, use cases and customers in order to create visuals that accurately complement and enhance our messaging across all assets
• Create and maintain presentation templates that stand the test of time when used by multiple team members with varied design skills
• Support team members with specific presentation design requirements
• Support People team with employer branding initiatives
• Create email templates, email banners and social media content that improve conversions