Senior Product Manager, Togetherwork
$115-125k
Mission-critical software & payments solutions
Be an early applicant
Mission-critical software & payments solutions
201-500 employees
Be an early applicant
$115-125k
201-500 employees
Company mission
To ignite the spirit of unity, empower collective growth, and propel communities toward extraordinary achievements.
Role
Who you are
- 3–5+ years of product management experience, preferably in SaaS (enterprise or SMB)
- Demonstrated ability to lead product transformation initiatives with measurable business impact
- Strong collaboration skills with engineering, design, and go-to-market teams
- Passion for improving customer experience and solving real-world problems through software
- Comfort navigating ambiguity and making data-informed decisions in evolving environments
- Excellent verbal and written communication across organizational levels
- Experience with Agile processes and tools such as Jira, Confluence, and Figma
- Solid understanding of product discovery, software development cycles, and architectural trade-offs
- Experience in the Petcare industry or familiarity with Petcare services and customer workflows
- Exposure to design thinking and proficiency with prototyping and design tools
- Experience with user feedback and analytics platforms (e.g., Google Analytics, FullStory, Pendo)
- Knowledge of API-based integrations and B2B2C software models
- Familiarity with customer-centric methodologies like Jobs-to-Be-Done (JTBD)
What the job involves
- As the Senior Product Manager for the Petcare vertical, you will lead product transformation efforts by identifying customer pain points, gathering feedback, and evolving current product experiences to better meet market demands
- Though the role will be more transformational than net-new product launch, you will still help drive forward innovation through iterative development and cross-functional collaboration
- Your focus will be on refining and scaling existing products, increasing adoption, engagement, and retention, while supporting go-to-market strategies and growth initiatives
- Identify and prioritize customer problems through discovery efforts that include feedback from clients, internal teams, competitors, and data analysis
- Partner with design and engineering to evolve existing products and introduce new functionality through MVPs, with an emphasis on rapid learning and iteration
- Support product transformation by modernizing current user experiences and improving workflows to align with customer needs
- Collaborate cross-functionally to ensure timely delivery of features and address development gaps as needed
- Monitor and improve adoption and usage of existing products using key metrics such as CAC, LTV, ARPU, and churn rates
- Partner with marketing and sales to align product improvements with go-to-market strategies and customer acquisition efforts
Our take
Togetherwork specializes in providing software and payment solutions tailored for member-based organizations. The company offers a suite of tools designed to enhance group management, member engagement, and financial operations.
The company has built a strong reputation for supporting organizations in their growth and operational needs. With solutions that are crafted to simplify membership management, improve communication and optimise payment processes, organizations can deliver high-quality services to their members and constituents.
Recently, the company secured substantial funding, highlighting backers' faith in the company. This funding will support the company's plans to enhance its capabilities and expand its reach, continuing its mission to strengthen member-based organizations and contribute to their growth and success.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and accountability
- 10 sick days annually
- 10 company paid holidays
- 6 weeks paid parental leave
- Pet Insurance
- Medical Travel Benefits
- Infertility Benefits
- Teladoc
- Employee Assistance Program
- Wellness Benefits & Engagement Platform
Company HQ
Civic Center, New York, NY
Leadership
Neil Platt
(CEO)They have spent most of the past 20 years as a Software and Payments Entrepreneur and Executive, nurturing and growing successful fintech companies.
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