Product Manager, Iterable

• Experience as a Product Manager focused on SMS messaging
• Experience delivering products at a B2B SaaS company
• Experience and understanding of the landscape for compliance in SMS
• Strategic thinking and ability to prioritize high-impact features
• Excellent communication skills
• Delivered intuitive UI experiences
• Experience working with agile Engineering teams and tools like Jira
• Experience with user testing and data analysis
• Experience driving decisions based on business and technical data
• Experience working in a shifting environment
• Excellent collaboration skills with cross-functional teams, including Engineering, Design, and Customer Success, and internal SMEs

Desirable

• As part of our Product Team, you will work closely and cross-functionally with leaders across the company and some of the biggest and well-known brands in the world to take our world-class messaging products to the next level
• One of our product’s superpowers is the scale at which it operates, allowing customers to interact with billions of consumers at high performance
• As a Product Manager, you will have ownership over a broad product portfolio and associated roadmap, delivering delightful and creative Channel experiences to our customers
• This PM role has an SMS and Instant Messaging focus but will touch on other areas of strategic ownership
• As a PM, you will dive deep, become an expert, and drive our SMS, Social Messaging and Push notification roadmaps forward
• You will oversee product development for existing channels, branch into new channels, and develop cross-channel features
• This is an essential role with the need for a PM to be versed in the SMS messaging landscape, and a strong collaborator who can partner with cross-functional teams to deliver market-leading mobile messaging products
• The Product Team works closely with our Design and Engineering Teams and lives by user empathy daily
• You will work with our internal teams and directly with our customers to help determine and prioritize product features that have a high impact on Iterable's business
• You understand SMS technologies, have an understanding of delivery and compliance, are passionate about user experience and how customers work within our product
• You are passionate about helping companies, both Iterable and our customers, grow
• In this role, you’ll report to the Group Product Manager, Channels
• Contribute to the success of our channels and help us grow and expand channels
• Be the internal "voice of the customer"
• Work with Customer Success, Engineering, Marketing, Sales, Delivery, Security and other PMs to ship products
• Understand customer personas and use cases to establish product requirements and roll out new features and enhancements
• Build use cases and determine product requirements to roll out new features and enhancements
• Provide ongoing documentation of customer demands and product functionality
• Research industry trends to identify new product features and opportunities