Senior Data Analyst, Viber

Salary not provided

SQL

Python

Tableau

Looker

Excel

Senior level

London

Secure mobile messaging app

Job no longer available

Secure mobile messaging app

501-1000 employees

B2CCommunicationSocialMobile

Job no longer available

Salary not provided

SQL

Python

Tableau

Looker

Excel

Senior level

London

501-1000 employees

B2CCommunicationSocialMobile

Company mission

Viber's mission is to connect people–no matter who they are, or where they’re from.

Job

Company

Role

Who you are

5+ years experience in a role equivalent to data or business analysis
Analytical and problem-solving skills
Must be familiar with ML algorithms and technical skills in: SQL, Python / R and data visualization tools such as Tableau, Excel, Looker etc
An ability to communicate complex findings to key stakeholders in a clear, simple way
Good command of Excel, experience with SQL and BI software (ideally Tableau, Looker or similar)
BSc degree (or higher) in Mathematics, Statistics, Engineering, Computer Science or any other quantitative field
Experience with deep analysis of customer behavior for large datasets
Knowledge of basic marketing terms, funnel conversion, churn analysis, CRM activities

What the job involves

As a Data Analyst, you will be part of the marketing team and deliver insights that translate directly into business growth
Working hand-in-hand with the global managers for each region, you will spot new opportunities, challenge the status quo, and present your findings back to the broader leadership team
We are looking for an experienced, hands-on individual with both strong technical skills (SQL, Python / R and data visualization tools such as Tableau, Excel, Looker etc) and a business mindset
Deliver cutting-edge marketing analytics projects optimizing across regions, channels and analytical functions
Report on key performance marketing metrics against targets on a daily, weekly and monthly basis and provide actionable insights to improve performance
Partner with other departments (i.e. Management, Finance, Product) and Analytics teams to drive step changes in growth
Share expertise and best practices within analytical functions to develop a shared center of excellence
Proactively craft stories from data to clearly identify opportunities in the markets/channels
Build and maintain reporting dashboards, reports and data models

Salary benchmarks

Our take

Viber is the fifth biggest messaging service with over a billion users around the world with its largest markets in eastern Europe, south-east Asia and north Africa.

With privacy concerns plaguing many communications apps Viber prides itself on putting the users' privacy and security first. Many other apps access data from private conversations and sell it to advertisers and improve their marketing campaigns. Unlike these apps Viber completely encrypts all private and group communications and never stores delivered messages, so only the users will ever read or hear them.

Since being acquired by Rakuten, Viber has been rollin gout updates for its users on par with top competitors like WhatsApp and Telegram.