Business Rules Analyst, eBay
Risk
Leading online marketplace
Posted today
Leading online marketplace
1001+ employees
Posted today
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Excellent understanding of Buyer risk and Fraud in Payments
- Proven analytical skills and is able to define & clearly articulate success by metrics and data driven measurements to detect fraud
- Strong SQL, Excel PivotTable, and other data visualisation experience. At least some basic skills honed in R, Python etc and/or ability to build useful tools for the group
- Phenomenal social skills, communication, and influence abilities
- Excellent presentation skills
- In-depth knowledge of eBay’s policies, tools, systems
- Self Starter - Ability to work effectively in an autonomous fashion, and willingness to enable the success of partners worldwide
- Project/Change Leadership - Has successfully taken ownership of project timelines and multi-task management in the past
- Demonstrates a strong sense for doing the right thing for our customers globally
- Leadership experience in a cross functional organization
- Experience with senior leadership and ability to deliver executive level summary reports and presentations
- Bachelor’s Degree or equivalent experience, PMP or PRINCE2, Six Sigma, Agile or other certifications a plus
What the job involves
- The team is searching for a Business Rules Analyst with experience in buyer risk and payment fraud, to join us in our Dublin office
- We are responsible for staying current on new risk trends and strategies by analysing reports, engaging with global teams to identify potential issues, and conducting ad hoc statistical analysis
- You will lead and manage change for the team, including developing and driving effective change plans while balancing execution and efficiency with risk mitigation
- This individual will be a go-to person for any technical queries and be an excellent communicator with a can-do attitude
- Partner effectively and maintains positive relationships with Policy, Customer Operations and global cross functional teams
- Promote standard methodology sharing across global teams as well as within own function, supporting shared learning
- Rule Creation, Organisation, Innovation and Maintenance of documents
- Assist in maintaining rule platform, deploying rule sets, and triaging and tracking bugs
- Lead complex projects including collaboration with business unit, product management and GCX
- Effectively resolve conflict, remove roadblocks and support or lead on decision-making or partner concerns that arise
- Make sound decisions in ambiguous or difficult situations, including when under pressure, and is not afraid to challenge the status quo
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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