Business Development Representative, Aircall
Outbound BDR
$64.3-69.5k
+ Equity & commissions
AI-powered communications platform
Open for applications
AI-powered communications platform
501-1000 employees
Open for applications
$64.3-69.5k
+ Equity & commissions
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- Skilled communicator: you’re an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills
- Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale-up!
- A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6!
- Ability to thrive in a fast-paced, hyper-growth environment: you adapt to situations on the fly while remaining calm and even-keeled as you and we grow at lightning speed
- Leadership positions within campus organizations, philanthropy, or participated in team sports, a plus!
- Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines
- Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge!
- A team spirit mindset with the desire to continuously grow and learn
- An enthusiastic and positive attitude! This might be the single most important point
- You are coachable, you are resilient, you are solution-oriented coming to the table with great ideas, and you find the fun in a good challenge!
What the job involves
- As a Business Development Representative, you’ll be an integral part of our North America Sales team that works collaboratively with Account Executives as you build your career at Aircall through our Sales Career Track
- It’s a fast-paced role and a perfect entryway into sales within the SaaS space
- The Business Development Representative’s role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database
- Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads
- Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations
- Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships
- Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle
- Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest
- Use Salesforce and other best in practice tools for your daily activity and process
- Learn the fundamentals of expanding Aircall's customer base by prospecting, qualifying potential customers, and, with success, moving into an outbound closing role
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
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