Operations Delivery Associate, dLocal
Emerging markets payments platform
Open for applications
Emerging markets payments platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To enable global merchants to connect seamlessly with billions of emerging market users.
Role
Who you are
- Someone open to constant change in an ambiguous, fast-paced environment, a self-starter, willing to work across time zones if needed
- Knowledge of data analytics and reporting
- Good presentation, reporting, and communication skills in a multicultural team
- Attention to detail
- Curious profile, positive attitude, and problem-solving competencies
- Organizational skills, with the ability to manage multiple activities and projects at the same time
- Ability to work with tight deadlines
- Fluent in written and verbal English
What the job involves
- The person who joins this role will be part of the Global Payins Operations Team responsible for ensuring deliverables are completed on time and in accordance with company standards. This person will interact with various interdisciplinary teams and will ensure the achievement of both group and personal objectives
- This person will engage with regional teams across multiple countries around the globe, promoting practices of operational excellence. Collect and give visibility on KPI-based performance
- Review and follow up on the completeness of internal processes related to new/existing processors during the integration life cycle (sign-off)
- Work closely with the rest of the company to promote organized project management, focusing on good communication within different areas
- Fully understand dLocal’s business to be able to prioritize the pipeline of new partner integrations, considering all region’s needs
- Accountability of the cross-country processes to make sure all the regions accomplish their deliverables on time (auditing controls, SLAs, internal KPIs, etc.)
- Give and demand visibility of ETAs and manage stakeholders' expectations
- Redefine and create new processes to optimize resources and effort
Application process
- Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Our take
It is clearly evident that there is a massive payments gap between developed countries and emerging economies, with consumers in many countries having little or no access to modern, innovative options. dLocal was established in Uruguay to address this gap, which it aims to close not only for its neighbouring countries but across the globe.
Through its unique "One dLocal" concept (one direct API, one platform, and one contract), global companies can accept payments, send pay-outs and settle funds globally without separately managing pay-in and pay-out processors. The company also supplies a defense suite and local issuing for virtual and physical pre-paid cards in Latin America, as well as tools for building payments infrastructure for platforms and marketplaces.
Since being founded in 2016, the company has expanded across Uruguay, the USA, Israel, Brazil and Europe, powering growth in emerging economies in LATAM, APAC, the Middle East and North Africa. The company has seen significant growth while remaining confident and committed to its original mission. A recent development was its licensing by Brazil’s Central Bank as a payments institution, which means it can accept deposits from the public, manage e-wallets, and participate directly in Brazil’s payments systems.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$150m
LATE VC
Sep 2020
$200m
SERIES A
Total funding: $357m
Company HQ
Tres Cruces, Montevideo, Montevideo Department
Articles
Leadership
Sergio Fogel
(CSO)Co-founded multiple companies, such as AstroPay, and is an Official Member of the Forbes Finance Council.
Sebastian Kanovich
(CEO)Was General Manager at AstroPay before becoming CEO for 2 years.
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