Software Quality Assurance Manager, Wolters Kluwer

IC - Automation

$89.6-157k

This role is eligible for Bonus

SQL

JavaScript

Linux

Cucumber

JIRA

Oracle

Confluence

Playwright

Senior and Expert level

Austin

Chicago

More information about location

2+ days a week in office

AI-powered solutions for professionals

Be an early applicant

AI-powered solutions for professionals

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Be an early applicant

$89.6-157k

This role is eligible for Bonus

SQL

JavaScript

Linux

Cucumber

JIRA

Oracle

Confluence

Playwright

Senior and Expert level

Austin

Chicago

More information about location

2+ days a week in office

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Company mission

To help customers make critical decisions every day by providing expert solutions tha to combine deep domain knowledge with technology.

Job

Company

Role

Who you are

Must be legally authorized to work in the United States without employer sponsorship, now or in the future
Required Job Qualifications (3yrs minimum in role plus 2yr+ People Mgr.):
Team Leadership: Proficiency in managing and leading a team
Automation focused manager
Proficiency with JavaScript, Playwright, and Cucumber or similar framework
Proficiency with API testing
Understanding of agentic AI agent testing
Experience with autonomous testing tools or ability to quickly learn to implement AI tools in QA automation
Knowledge of SAFe framework
Experience with Oracle or similar relational database and knowledge of SQL
Experience with Linux
Experience with Jira and Confluence
Strong interpersonal skills
Test Strategy Development: Ability to design and implement effective test strategies
Quality Metrics: Knowledge of defining and monitoring quality metrics
Automation Frameworks: Experience with setting up and maintaining automation frameworks
Collaboration: Strong collaboration skills with cross-functional teams
Project Management: Basic project management skills for handling multiple testing projects
Analytical Thinking: Ability to analyze test results and make data-driven decisions
Compliance Knowledge: Understanding of industry standards and compliance requirements

What the job involves

As the Software Quality Assurance Manager (IC Automation) , you will manage a team of QA professionals, ensuring the thorough testing and overall quality of our software products. This role involves designing test strategies, overseeing the execution of test plans, and fostering a culture of quality across the department. Your contributions will play a vital role in delivering robust and reliable software to our customers
You will report to the Associate Director, Software Quality Assurance, and work under the leadership of the Director, Product Software Engineering. This role is a part of DXG | FCC CS Software Development – Wolters Kluwer | Please view the site office location directory for potential office preferences nationwide
Manage and lead a team of QA professionals
Develop and implement comprehensive test strategies
Oversee the execution of automated and manual testing
Ensure the timely identification and resolution of defects
Collaborate with cross-functional teams to improve product quality
Define and monitor quality metrics and key performance indicators
Conduct performance reviews and provide career development opportunities
Ensure compliance with industry standards and best practices
Drive continuous improvement initiatives in QA processes
Prepare and present quality reports to senior management

Application process

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant
To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process

Our take

For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.

While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Glassdoor (3.7)

Company

Company HQ

Alphen aan den Rijn, Netherlands

Leadership

Nancy McKinstry

(CEO & Chairman of the Executive Board, not founder)

Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.

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