Solutions Architect, Proton.ai
$160-200k
+ Equity
Mon, Wed, Thu in-office
3 days a week in office (Cambridge, MA )
AI industry cloud platform for distributors
Be an early applicant
AI industry cloud platform for distributors
101-200 employees
Be an early applicant
$160-200k
+ Equity
Mon, Wed, Thu in-office
3 days a week in office (Cambridge, MA )
101-200 employees
Company mission
To build the industry platform for distributors - one data layer, one AI brain, every workflow connected.
Role
Who you are
- If you don't get excited when a prospect walks you through a gnarly ERP integration or a weird edge case in their reorder workflow, this probably isn't the right fit. If you immediately start thinking about how to solve it — great, let's talk
- 4+ years in a Solutions Architect, Sales Engineer, or technical pre-sales role at a SaaS company
- Comfortable with API integrations, data modeling, and explaining technical concepts to non-technical buyers
- Experience working with ERP or distribution systems is a plus, but intellectual curiosity about operations matters more
- Strong communicator who can run a discovery call, build a compelling demo, and write a clear solution brief
- You've used AI tools — specifically Claude or comparable models — as a real part of your workflow. You have a specific, concrete answer when asked how
- Low ego, high ownership. You'll be early in building this function and that means figuring things out as you go
What the job involves
- Reports to: Head of Customer Experience
- We're hiring a Solutions Architect to sit at the intersection of our technology and our customers' operations. This isn't a post-sale support role. It's a creative, strategic position where you figure out how Proton fits into the way a distribution business actually runs — and then make the case for it
- You'll work deals from the pre-sales stage through customer onboarding, designing workflows and technical solutions that connect Proton's platform to how our customers buy, sell, and service accounts. You'll spend a lot of time with prospects and customers: asking good questions, listening hard, and translating what you learn into solutions that stick
- Partner with Sales to understand prospect needs and design solutions that map Proton's capabilities to their business workflows
- Build and present technical proposals, workflow diagrams, and architecture recommendations tailored to each customer's operations
- Lead discovery sessions with prospects and customers to surface integration requirements, data flows, and operational constraints
- Own solution design through the sales cycle, then hand off cleanly to Implementation with full context
- Collaborate with Product and Engineering to communicate patterns you're seeing in the field and influence the roadmap
- Serve as a trusted technical voice for customers post-launch when new use cases emerge
Our take
Proton.ai is part of a new wave of companies rethinking how sales teams operate in an increasingly digital-first world. Rather than simply digitizing existing workflows, it uses automation and AI to reduce manual effort and guide decision-making, so sales reps can focus on the right customers, products, and moments to engage.
The sales automation market is booming, but also crowded, forcing companies to specialize and stand out. Proton.ai has done exactly that by focusing on wholesale distributors, an often overlooked segment with complex inventories, fragmented systems, and highly relationship-driven sales processes. Its tools are designed to help both reps and customers navigate large product catalogues across multiple channels, bringing a layer of intelligence to what has traditionally been a manual, operationally heavy space.
That focus is now evolving into a broader platform play, with the company recently announcing an AI-powered "industry cloud" for distributors, combining CRM, product information management, eCommerce recommendations, and order automation into a single system. By replacing disconnected point solutions with a unified data layer, the company is positioning itself less as a tool and more as a core infrastructure for wholesale sales. Backed by strong funding and growing adoption, this shift gives Proton.ai a clear path to scale.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-38% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2023
$10m
SERIES A
Jan 2022
$20m
SERIES A
Total funding: $30m
Company benefits
- Company stock options: We believe everyone should own a part of something they help build, so we offer company equity to all employees.
- Flexible schedule: Work is important to us. As is being flexible. We know life doesn’t always land outside of a 9-5 schedule and make space for you to live your life.
- Unlimited Required PTO: We offer unlimited PTO, and we make sure everyone takes at least 2 weeks off per year.
- Company wellness days: In addition to company holidays, we offer wellness days, when the whole company takes a day off to rest and recuperate.
- 12 weeks paid parental leave: 12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering).
- Health benefits: Get access to great healthcare benefits.
- 401k with employer contribution: We believe it's important to help our team plan for the future. For U.S. employees (for now), we directly contribute a 3% match of your salary to a 401k.
- Company-paid off-sites: Enjoy in-person brainstorming and team-building. All expenses covered so you can focus on bonding with the entire team.
Company HQ
Cambridge Highlands, Cambridge, MA
Leadership
Benjamin Cohen
(Founder & CEO)Prior to founding Proton.ai in 2018, Benjamin worked in Data & Marketing at Danaher Corporation. He was also a Researcher at Harvard Business School, where he graduated with a Bachelor's in Applied Mathematics.
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